[magic moments]

Lol another 2 have contacted me and stated leave windows untill weather better,I have replied sure no problem as felt a bit harsh from my earlier reply,I'm going to use this as motivation to get out there and gain some more custom,but is it worth canvassing or leafleting in this weather at the moment any had results in poor weather.

[Tom White]

Personally, I wouldn't want customers like that; so I'd drop them. 

[Ian101]

Tough when you start but sounds like using it as an excuse ... why do u have to text all these customers ?

btw Tosh is correct replace ASAP !

[colin purewater]

What do you put in your text magic?

I text to but I very rarely get a leave it

[magic moments]

Didn't text these they simply text me they know what day there roughly due,just coincidence both in space of an hour lol,I'm going to get more and when they contact me hopefully il be to busy to clean there windows.

[magic moments]

I only text 7 out of 57 custys, I just say windows due tommorow please leave gate unlocked if out thanks.

[Perfect Windows]

Dump 'em and replace with three!

[gary999]

ive had a few recently cancel even with rain guarantee they are not interested
as one stated a twenty four hour rain guarantee is no good when it doesnt stop
raining for days on end these are good custies that have never given me a problem

it aggravates part of me but other part of me can see their point ,the weathers
been a bit extreme lately and i have no problem working in rain but there
have been plenty of days with strong winds and rain lashing down where it
would be pointless trying to clean.

it wont last though forever so will just crack on the best way i can
untill it gets better

[lee_dewing]

I text some but i am cutting back on this as much as possible now i have hose reel; would rather climb over where i can than text.

When i do text i put "Lee window cleaner coming tomorrow, can you unlock gate please"

Don't think it would make any difference but maybe that might be better than saying your windows are due.

I'm coming tomorrow and your not ganna stop me!

[magic moments]

Any new custys from now on with access issues just get fronts cleaned unless there in ,I'm not texting anymore ,don't think it pays to be to polite in this game well in my short experience anyway.

[matthewprice]

i think one of the guys on here when sending a text said his text is automated so dont reply ,i think i will try this

[magic moments]

i think one of the guys on here when sending a text said his text is automated so dont reply ,i think i will try this

are you having issues with texting?

[lee_dewing]

Any new custys from now on with access issues just get fronts cleaned unless there in ,I'm not texting anymore ,don't think it pays to be to polite in this game well in my short experience anyway.

Maybe say if not in will clean front, front and side and have a min charge for this.

Your catching on quick Magic; alot quicker than i did

But as said by Gary we have been getting some bl00dy awful weather lately so there maybe some good custies in there don't dump em all just yet

I'd take it all with a pinch of salt on here don't let people load the bullets for you to fire.

Someone said on here recently the answer to all the problems is more customers; the more you have the less they bother you.

[Small but perfectley formed]

How much do you charge and what frequency did you agree with them

[Roy Cauldery]

Hi Magic
as your round gets larger,you will be able to bear these 'not today' a lot more.
I know its tough when you start out,but as has been said many times-its just a numbers game.Use this as your motivation to get out there and canvass your socks off and the better customers will come with time
As your fairly new to them at the moment,they dont 'feel'bad if they brush you off.Once you have been going a couple of years,they wont want to lose you and go through all the hassle of getting a new windy
Keep going mate,the summer is not too far away and all the doom and gloom will be behind us and you will have so much work that you wont know your ar*e from your elbow
Good luck

Regards
Roy

[magic moments]

Thanks more customers less pressure you are right about the numbers, I have been going for 4 weeklys but looking at changing to 6

[king marko]

Always offer a rain 'guarantee' especially when picking up new customers
I always tell new ones I clean in light rain and offer said guarantee (I promise that if they ever get a problem after rain, call within 24hrs and I'll re-clean any windows) I've never had a call back  - if they agree at the start then no nasty surprises later (hopefully) !

[bobplum]

Lol another 2 have contacted me and stated leave windows untill weather better,I have replied sure no problem as felt a bit harsh from my earlier reply,I'm going to use this as motivation to get out there and gain some more custom,but is it worth canvassing or leafleting in this weather at the moment any had results in poor weather.

how do these people pay you

[Splash 4 Cash]

Just a tips that might help you get off on the right foot.
1 Write down what you will not take from customer e.g. I do not take doorstep cancellation and don't compromise on these. Add to these rules from time to time.
When you text say I will be cleaning your window tomorrow, leave your access gate open and window closed. Don`t anticipate a answer. so don`t open a text from them. When you take on a customer put the name and phone number on your phone so you know when they call, you know who they are l and don't answer.
When you deal with customer be polite but stand your ground on you rules. TAKE CHARGE ON ALL DISCUSSIONS WITH CUSTOMER. Remember its your business and your term,not there's. If they don`t like the terms you walk away.Its not business at all cost.
All business have terms try to tell them how you want it and they will tell were to get off.Its very easy to stand your ground and be rude it take a guts to be businessman with balls to be in on top of your business. Its really a cop out to through customer without trying to  turn them into good paying customer.  GOOD LUCK MATE.

[dave0123]

It will be snow next