[The Seven Bays Window Cleaning Company]

Does anybody get a reply from the folks at Window Cleaner Pro anymore?

I'm due to swap PC's and new to shift the program from one PC to a Mac.

But having sent numerous mails to WCP I still have heard nothing......   this is a bit of a worry for any future problems I may have with the software.

If anyone can shed any light on this I'd appreciate that.

Thanks

[wpclean]

We are in the same position, will try and mail the guys and see what happens 

[The Seven Bays Window Cleaning Company]

Thanks Samson.

So, if there is no response I'll have no option but to change to another program - which is shame as I like and used to the way WCP works.

But what else there on the market - is there anything better than WCP?

[lyndy]

I was just about to buy the gold support package,not sure it's
Worth it if they don't get back to you

[Window Washers]

will be watching this post with interest, as need to have support on the program or it is a liability due to the fact of the security built in the program, should we have to reinstall we would not be able to.

[Alex Gardiner]

I emailed them a support query about a month ago and got a full response within about 48 hours. I suppose they could be away.

[Erithwc]

i have tried the program and think is great just lacks a two things

One : being able to do a full round of customer details print off.

Two : yearly updates

If they were to bring the program back to life and charge for yearly updates i for one would be happy to pay £250-£300 But £177 for a program that will become outdated due to lack of updates is to much  

It's a real shame because the program is great  

Paul

[Nathanael Jones]

I had to re-install my PC last week & needed it re-activated. I got a reply & it all sorted in 3 days, which is what I'd expect without having the gold support option. The response I got was from brad@windowcleanerpro.com

[wpclean]

We had an an immediate response from Brad at WCP, and the software is now running on the new pc.

Cannot praise the software, and customer service enough 

[Window Washers]

We had an an immediate response from Brad at WCP, and the software is now running on the new pc.

Cannot praise the software, and customer service enough 

thats very good to hear

[robby1]

I use a mac & use wcp , I have a bit of software on it called parallels which allows me to run windows as well as mac , good bit of kit ,
  have the best of both worlds ,

[Roy Cauldery]

Brad is your man-we got the Gold package as well and their response is always very prompt-have always helped us at very short notice
Great programme and good guys to do business with
If you don't have one already,may I suggest an external hard drive(Hewlett Packard Simple Save-just plug in and your ready to go-bout £50)

Roy

[The Seven Bays Window Cleaning Company]

Thanks everyone for your reply's.

I've emailed both Ian & Brad , but as yet not heard anything....  Fingers crossed they will get to me.

[The Seven Bays Window Cleaning Company]

Just an update .

Brad has been in touch , and is sorting me out.

So, there's no worries.... there is help out there