[danny martin]

hi rich just wondering where about in cheshire you clean?

[Johnny B]

I don't understand why some think 8 quid an hour is bad why pay more why should they take a third my dad works at Asda does he get a third of what he takes nah there an employee why should they take a cut of profits

I've not gone deep into the problems I've had nothing major and certainly things I can iron out etc since two others left its been strange time I had to put database no on computer for three weeks then last month he was getting married takin lots of time off half days etc yet I still paid him a full wage yet I've been gettin lots of complaints so I feeling a little peer off

Your dad is not the only person who works for Asda is he, so he isn't going to earn a third of their turnover is he!

If you think £8 her hour is enough to pay someone who earns you £300 per day, keep on dreaming that he will do a perfect job day in, day out, year in, year out.

Don't dream for too long though, as you may very soon find yourself without an employee or a business, or both.

John

 

[Erithwc]

hi rich just wondering where about in cheshire you clean?

What you going to do go canvass his work  

Or

have you aready had some of his customers  

[AuRavelling79]

Richy, Richy, Richy ...

I believe that if your employee was doing £200 a day (day in and day out) on domestics and was costing you - including wages, bonuses, n.i.. fuel, insurances, bits and bobs etc a day plus use of a van etc so an all up £150; well then I reckon you should kiss the ground he walks on and thank him for the £250 pw he is lining your pockets with.

If you are paying a £100 a day (including van fuel etc) and he is only getting £64 (8 x  8 ) and you are expecting £300 a day - day in and day out then you are seriously deluded. It means you are hoping for £1000 pw gross profit per week from a turnover of £1500 gross per week from one man.

Cloud cuckoo land.

[paul13]

Hi All,
   Cant understand, why people think £8 an hour isn't enough
it's a good wage in my opinion.
Why is this guy getting such a hard time? think he's asked
a reasonable question. Must admit £300 a day that's good work
200-250 more realistic but not many can keep that up 5 days a
week. 

[Paul H]

ritchie

Well done for having a pair of the big hairy things for 1. having a vision 2. employing somone 3. coming on here and being open regarding your problems and seeking advice ( not ridicule ) how to solve the the issue..

My advice now would be say no more on here and seek some private advice... away from prying eyes..

as a start .. re the complaints ... take him out show the standards .. show him the requirements.. make him feel valued... explain your vision.. explain he is an important prt of tha vision as a valued member of your business... and reward success accordingly .. give him a sense of worth belonging and responsibility and monitor and assess progress and development...review it together come up with plans listen to his ideas.. involve him in your precesses (or look as though you are)... this will make him feel valued .. feel responsilble and blah blah... and in turn you should reap the rewards through his motivation and productivity... but there must be some reward / incentive..( that could be in 5 years time i see myself as having x amount of vans on the road and if i do you'll have been part of that success and growth you'll be team leader / manager etc.. whatever.. if you catch the drift..YOU MUST VALUE OR SHOW TO VALUE HIS INPUT / WORK... and firstly do that by showing interest .. setting standards explaining expectations do's & donts so you BOTH know the goal posts..

good luck just ask if you need anything else... ive managed in a previous life and this transformational approach is very IN IN IN .. in all business and works very well

[keyser soze]

you ever thought of doing the rounds together . maybe get through the work quicker and keep the standards to your liking . lead from the front . whinge at him at his mistakes . see where he's cutting corners . show him what you expect. it might work better for your business  richy. get back to basics

[Erithwc]

theres alot of newbies on this post for some reason  

[gary999]

ritchie

Well done for having a pair of the big hairy things for 1. having a vision 2. employing somone 3. coming on here and being open regarding your problems and seeking advice ( not ridicule ) how to solve the the issue..

My advice now would be say no more on here and seek some private advice... away from prying eyes..

as a start .. re the complaints ... take him out show the standards .. show him the requirements.. make him feel valued... explain your vision.. explain he is an important prt of tha vision as a valued member of your business... and reward success accordingly .. give him a sense of worth belonging and responsibility and monitor and assess progress and development...review it together come up with plans listen to his ideas.. involve him in your precesses (or look as though you are)... this will make him feel valued .. feel responsilble and blah blah... and in turn you should reap the rewards through his motivation and productivity... but there must be some reward / incentive..( that could be in 5 years time i see myself as having x amount of vans on the road and if i do you'll have been part of that success and growth you'll be team leader / manager etc.. whatever.. if you catch the drift..YOU MUST VALUE OR SHOW TO VALUE HIS INPUT / WORK... and firstly do that by showing interest .. setting standards explaining expectations do's & donts so you BOTH know the goal posts..

good luck just ask if you need anything else... ive managed in a previous life and this transformational approach is very IN IN IN .. in all business and works very well

i think you should mentor ritchie...seriously you sound like a chap who could help him..and
he does need help he lacks the skills and knowledge of managing people. glad im not in that game
anymore.

you have given him the best piece of advice about saying no more on here and getting
some serious private advice and even though i amongst others find his posts amusing

i hope he takes your advice seriously.

excellent post

[Gav Camm lammy 283]

richy pass him his p45 m8
g
you got me number ill clean em ya
80/20 split  

[Griffus]

Richy, if he's earning £300 a day for you then I'd say he's being asked to do too much. In such an instance something has to give, in your case it appears to be quality.

If the only issue with your man is quality then I suggest you sit down with him and have a frank and honest chat. Ask him about his issues and concerns, I bet you any money he says too much work for the time he has.

Be sensible with work allocation and this guy may turn out to be a real asset. Go the other way and you'll be about where you are now.

Have you considered another guy, maybe working as part of a two man team. Two men might not work as fast as one but at the margins you seem to be taliking about you'd still be quids in and heading in a better direction than now.

You just need to be realistic in your expectations. Your day to day man-management might not actually be that bad, as your guy is still with you. I'd say your issue is resource planning. The other area you need to improve is Customer Services. Why have you only just found out? Regular contact is essential, especially when you yourself are not carrying out the work.

[Tomboler]

Hi All,
   Cant understand, why people think £8 an hour isn't enough
it's a good wage in my opinion.
Why is this guy getting such a hard time? think he's asked
a reasonable question. Must admit £300 a day that's good work
200-250 more realistic but not many can keep that up 5 days a
week. 

I don't think it's a bad basic if at the end of the week/month you've got a bonus coming for hitting an achieveable target and doing a proper (no complaints) job.
If thats your money flat and you're being asked to clean 300/day 5 days/week then it's not so good.

[paul13]

theres alot of newbies on this post for some reason  

Who's the newbies?
10 years service

[mikecam]

you ever thought of doing the rounds together . maybe get through the work quicker and keep the standards to your liking . lead from the front .

Don't think he can mate. He's got a lot to sort out doing the customer databases, manning the phone and i think he's going VAT registered soon so he's got all that to sort out too. Its a pretty poor show when you can't get a lad to go clean £300 a day for ya. Makes ya wonder what some of them want, there's supposed to be a reccesion on so you'd think he'd be gratefull for the job.

[Window Washers]

ritchie

Well done for having a pair of the big hairy things for 1. having a vision 2. employing somone 3. coming on here and being open regarding your problems and seeking advice ( not ridicule ) how to solve the the issue..

My advice now would be say no more on here and seek some private advice... away from prying eyes..

as a start .. re the complaints ... take him out show the standards .. show him the requirements.. make him feel valued... explain your vision.. explain he is an important prt of tha vision as a valued member of your business... and reward success accordingly .. give him a sense of worth belonging and responsibility and monitor and assess progress and development...review it together come up with plans listen to his ideas.. involve him in your precesses (or look as though you are)... this will make him feel valued .. feel responsilble and blah blah... and in turn you should reap the rewards through his motivation and productivity... but there must be some reward / incentive..( that could be in 5 years time i see myself as having x amount of vans on the road and if i do you'll have been part of that success and growth you'll be team leader / manager etc.. whatever.. if you catch the drift..YOU MUST VALUE OR SHOW TO VALUE HIS INPUT / WORK... and firstly do that by showing interest .. setting standards explaining expectations do's & donts so you BOTH know the goal posts..

good luck just ask if you need anything else... ive managed in a previous life and this transformational approach is very IN IN IN .. in all business and works very well

great post, I think some that have posted are posting from emotion or thier own limitations. Value them and their feeling of worth is key.
Keep on keeping on Richy it will all come good 

[rosskesava]

So that's a great post?

Sounds like the type of worthless crud that managers would come out with when I was an employee years ago.

It sounds great and ticks all the right boxes and is pro active but.......

[David Kent @ KentKleen]

Suds NO NO NO you dont need one lol 

[Gav Camm lammy 283]

hi rich just wondering where about in cheshire you clean?

danny i own cheshire la

[richywilts]

Richy, if he's earning £300 a day for you then I'd say he's being asked to do too much. In such an instance something has to give, in your case it appears to be quality.

If the only issue with your man is quality then I suggest you sit down with him and have a frank and honest chat. Ask him about his issues and concerns, I bet you any money he says too much work for the time he has.

Be sensible with work allocation and this guy may turn out to be a real asset. Go the other way and you'll be about where you are now.

Have you considered another guy, maybe working as part of a two man team. Two men might not work as fast as one but at the margins you seem to be taliking about you'd still be quids in and heading in a better direction than now.

You just need to be realistic in your expectations. Your day to day man-management might not actually be that bad, as your guy is still with you. I'd say your issue is resource planning. The other area you need to improve is Customer Services. Why have you only just found out? Regular contact is essential, especially when you yourself are not carrying out the work.

Thanks Ian good post he does have days that are 300+ but average day is 200-250 now as I've refined the rounds dumped a fair few n had cancellations what's worrying me is customer comments about the work he's had an easy couple of months I've been lenient as just wanted tax year to end!

The customers who are canceling are long established since I started yes everyone is saying if he does 300 for ya he ace but if I'm not being paid for work and sending him to rectify problems wat use is that

[richywilts]

richy pass him his p45 m8
g
you got me number ill clean em ya
80/20 split  

We'll work somefin out gav CCC working in partnership with window clean direct!!!!