hi there,
my experience of fm companies is very different.
they will pay the price for the service.
its all about how you manage the client, remember your clients are your business, they are not an inconvenience to you, they are the life blood of the business..
manage the client correclty, build the relationship, and in time short circuit the tender process, to win more business.
fm work can be a nice product to add your portfolio, with regard to profitability.
regards
martin