While undoubtably they are a light brush, and clean very well, i will not be having another one.
I have gone through 2 in 6 weeks, they are just too fragile for everyday use.
I now have to find an alternative as I do not want to go back to a vikan, but cannot justify 3 weeks out of a brush that costs £40.
Hi Scud
Drop me an email (alex@agardiner.co.uk) with some photos and I'll take a look for you. We've had these brushes in use now for 4-5 months and have had no fragility problems. I would be interested to see what has happened to these. Looking back on your post on 13th September I see you have the dual trim - white bristled which are a good choice for every day work.
We have had a client who returned one to us because as he said "a couple of the bristle bunches had fallen out on the edges". However, when we got the brush back both edges of the stock had obviously been consistently abraded against masonry and brick and this had removed up to nearly 1cm from the side of the brush stock. Naturally the bristles had fallen out with this type of use.
The soft bristled versions are really only suitable for those that are used to our soft bristled brushes as they are not up to the tougher work that a medium or stiff bristled version will cope with. We have tried to outline each type of sill brushes suitability on the website.
alex, I think you will find that it was me who returned the 2 brushes and had them replaced. I will admit they had a bit of rubbing on the stock from brick work, but dispute the fact that they were worn down that much, the bristles started falling out from day 1.
You replaced the brushes, and for your prompt service I thank you and even called to thank your staff, but the replacement brushes are now falling apart and loosing bristles very quickly, to the point that the right hand side of 1 brush is now unable to get into the corners of a window.
While again I will admit that they do rub the brickwork, I find that most windows are surrounded by brickwork and that is unavoidable.
I am also not the only cleaner in my area to be suffering this problem.
Again I thank you for the help received when I initially brought this matter up, but having had these brushes replaced once, I have decided they are not strong enough for the use they get from me everyday, and will reluctantly have to find another brush, maybe even have to go back to a vikan cill brush that will last 3- 4 months for nearly half the cost.
