[M.Acorn]

What are they hoping to achieve though

[Neil Williams]

What are they hoping to achieve though

Who are we talking about? Trading Standards or someone who has altered a document and sent it to you?

[M.Acorn]

Someone altering the document

[wynne jones]

Mark

Couldn't you have just rang TS yesterday and found out one way or another whether it was genuine?

Also, the email you got from that woman about giving your details is perfectly reasonable IF she was genuine. In fact some of the consumer programmes on the tele suggest you get all those details before you engage the service of any tradesman.

[Steve Rothwell]

is there a touch of paranoia creeping about ?? 

[PaulKing]

just because your paranoid, it doesn't mean "they" are not out to get you

[M.Acorn]

Well according to their website they were open this morning,so I popped in to see them,and lo and behold they are closed on Sat,think they need to get their on poo in order

[Steve Rothwell]

just because your paranoid, it doesn't mean "they" are not out to get you

I fully agree   

[wynne jones]

Well according to their website they were open this morning,so I popped in to see them,and lo and behold they are closed on Sat,think they need to get their on poo in order

They were probably on a stake out watching some guy trying to make an honest living. 

[clinton]

There watching you mark look in the bushes or behind that tree

[M.Acorn]

Well I went and saw them today,girl who sent the letter not there,but had a chat with someone else.
Can't see an issue with my invoices,as long as I put my name,not just my business name,have to put M D'Alcorn trading as.
Also have to have a 7 day cancellation notice on the back of my survey forms

[Neil Williams]

Good it's sorted.
Didn't happen to mention did you about how do you stand if someone calls you and wants it doing in 4 days time. Because what's the point then of having a 'cooling off' period.

[AshWhite]

Isn't it the customers perogative to opt-out of the cooling off period?

[M.Acorn]

Isn't it the customers prerogative to opt-out of the cooling off period?

Yeah,your supposed to get them to sign a waiver,more flipping filing cabinet space