Customers get a price review letter in March telling them new price from April
small cleans would be 50p and large ones maybe anything upto £10 quid - others no increase at all
ie.. £7.00 bung may go up 50p this year but stays at 7.50 come next year but custy still gets letter and the 'good'
news we have managed to hold our price especially for them

it's also a good chance to correct any keenly priced work and bring it into line.
only had 1 drop out through price increase this year - however the price increases covered this 30 times over .
Darran