[cleanable]

Plus anything else that you might mention.....

Well, if YOU do all that then good on you, if you don't you're short changing the customer, and that's why it is important to price the job up accordingly. £25 to clean a lounge carpet thoroughly? - no way!

That's the BIG difference between great decent carpet cleaner's and Joe average!!

Which catagory do YOU fall into?

[Steve Rothwell]

"if you don't you're short changing the customer,"

That is a very bold statement...................

[Steve Rothwell]

Training = waste of money & time IMO

especially after that comment.

[Colin Day]

You failed to mention being insured, including treatment risk, or being trained!!!! I often get asked if I have had any training by prospective customers....

[gwrightson]

i didnt tick any, just wish you had put up ( always ask for a cuppa and a biscuit before i start ) 

Geoff

[Colin Day]

Do you always:

Carry all COSHH data sheets?
Where protective shoe covers?
Call your customers sir/madam? (Until they say, "Just call me Al")
Use Foil protectors?
Carry a certificate of insurance?
Go before you arrive (Nothing worse than getting caught short)

[Shaun_Ashmore]

Always collect money!

Shaun

[richy27]

being as good looking as me

[derek west]

not using a rug doctor

[Steve Rothwell]

being as good looking as me

obviously delusional is a quality needed too......

[from edge2edge]

No Brainer for me its being a scotsman with two big hoses         

[mark joyce]

come and ask in a few years when you have a full profile and  have been doing this for a while 

[cleanable]

come and ask in a few years when you have a full profile and  have been doing this for a while 

Been doing the job for 24 years. How many years have you being doing the job Mark? 

[Colin Day]

come and ask in a few years when you have a full profile and  have been doing this for a while 

Been doing the job for 24 years. How many years have you being doing the job Mark? 

My old boss has been doing carpet cleaning since 1984 and would probably agree with a lot of what you are saying Mr RD. But hiding behind a ridiculous name is a bit weird, surely your 24 years experience is something you should be proud of and your experience would be welcomed by us newbies. Don't be shy, come out, wherever you are....

[jasonl]

None of the above make a GREAT carpet cleaner , the above are standard .

What makes a great carpet cleaner is having some carpets to clean .


What makes a great carpet cleaner is the abilty to consistently be achieving high hourly rates via a strong sales and markeing programme and processes.

Very few achieve this .

[mark joyce]

Been doing the job for 24 years. How many years have you being doing the job Mark? 
[/quote]

so why the silly name??  see you have changed your name??    had you down as a silly wind up merchant if you have all that experience why not be up front and honest

[cleanable]

None of the above make a GREAT carpet cleaner , the above are standard .

What makes a great carpet cleaner is having some carpets to clean .


What makes a great carpet cleaner is the abilty to consistently be achieving high hourly rates via a strong sales and markeing programme and processes.

Very few achieve this .

I disagree, the majority is not standard practise at all. Most CC's go in, throw everything in the tank, splash it down, suck it up and away they go (well those who don't use twirly whirly muck spreaders - ouch!) Incidently, on that subject I know of 2 well known carpet manufaturers who are now saying that any warranty on  new carpet will be void if the person has their carpet 'cleaned' by rotary/bonnet method as they do not recommend it.

The CC's who do do the above take twice as long as others do and charge accordingly. My question is, are those who are not doing the job properly doing the real CC's damage?

[cleanable]

Been doing the job for 24 years. How many years have you being doing the job Mark? 

so why the silly name??  see you have changed your name??    had you down as a silly wind up merchant if you have all that experience why not be up front and honest


[/quote]

My trading name is carpetmasters Mark. The question was how many years have you been CC?

[Jamie Lindsay]

well said jason... 90% marketing and advertising

[jasonl]

Carpetmasters , you might appear slightly credible if you filled out a profile properly .