[mark blundell]

I have been out canvassing lately and have been living to this rule.
I even had a woman last week tell me she has just got a new cleaner but not happy with him because there are streaks on her windows. i explained wfp and advised her to bare with him as this can happen on first cleans. so really not looking to steal anyone's work.

but should this be the same for commercial?

I have just had a call from a new customer i done a first clean for this week. well she's really impressed sills where quite bad so i put the time in and got the tfr out and cleaned them all off. she just said windows are great really pleased and would i be interested in the office where she works as they are taking quotes at the moment. in her words this office is massive she said she will get the maintenance manager to call me next week so i can arrange to go and view it. then she said she will then tell me the other prices. don't want to undercut but armed with this info I would be a fool not to.

opinions please
 

[jim2012]

its a dog eat dog world im sure they would do the same

[R W C™]

Go for it mate, dont see a problem knowing the quotes, but if someone was already doing it and she told you the price before you quoted and you delibratley put a lower price in then I personally wouldnt agree in that....

[groundhog]

I have had managers tell me the prices of other quotes many times in the past, but be careful as you may end up with a badly underpriced job.  

[mark blundell]

yeah although i'm new to this i am still going to get a price in mind that i would be happy with before asking her for the other quotes as i dont want to do it for nothing

[Alistair@AWC]

then she said she will then tell me the other prices. don't want to undercut but armed with this info I would be a fool not to.

opinions please
 

Mark,

Its a very rare situation you find yourself in (its only happened to me twice) I suggest you take full advantage of it and if you win the contract flowers, wine or a couple of free cleans would go down very well with the lady in question.

Regards

Al

[groundhog]

then she said she will then tell me the other prices. don't want to undercut but armed with this info I would be a fool not to.

opinions please
 

Mark,

Its a very rare situation you find yourself in (its only happened to me twice) I suggest you take full advantage of it and if you win the contract flowers, wine or a couple of free cleans would go down very well with the lady in question.

Regards

Al

Hey Al, its not a rare situation if you know how to charm them!! I have had this many times, but you have to be careful.. and believe it or not, they dont always go for the cheapest quote!!! 

[GB Window Cleaning]

I have been out canvassing lately and have been living to this rule.
I even had a woman last week tell me she has just got a new cleaner but not happy with him because there are streaks on her windows. i explained wfp and advised her to bare with him as this can happen on first cleans. so really not looking to steal anyone's work.

but should this be the same for commercial?

I have just had a call from a new customer i done a first clean for this week. well she's really impressed sills where quite bad so i put the time in and got the tfr out and cleaned them all off. she just said windows are great really pleased and would i be interested in the office where she works as they are taking quotes at the moment. in her words this office is massive she said she will get the maintenance manager to call me next week so i can arrange to go and view it. then she said she will then tell me the other prices. don't want to undercut but armed with this info I would be a fool not to.

opinions please
 

i do the same as you with domestics, and i seem to also be in a moral dilemma about pricing/undercutting on commercial work! what do others do when canvassing for commercial and industrial jobs?