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colin thomas

  • Posts: 813
Re: Any ideas about my little problem?
« Reply #20 on: April 09, 2011, 06:19:53 am »
colin thomas

Simon@arenaclean

  • Posts: 1054
Re: Any ideas about my little problem?
« Reply #21 on: April 09, 2011, 08:33:32 am »
We had a company (structureflex) near us that made curtains for the side of trucks,I got them to make up a 13 x 12 sheet which folds nicely. It's over 15 years old now and no chance of moisture getting through that. I then place blankets on that to absorb spills etc. I also use a folding table covered with a blanket for cushions etc

wayne zabel

  • Posts: 1082
Re: Any ideas about my little problem?
« Reply #22 on: April 14, 2011, 08:38:23 am »
To cut a long story short,I intend to now put this through my insurance - BUT - seeing as I have unscessfully  attempted to sort the problem myself do you think the insurance could be void.

Simon@arenaclean

  • Posts: 1054
Re: Any ideas about my little problem?
« Reply #23 on: April 14, 2011, 09:28:54 am »
It's your insurance and will cover you for damage that you have done. Damage caused by the floor layer will not be covered as he should have his own insurance. The fact that he was trying to fix your problem is not important. Do you have photo's etc and you will need to detail exactly what you did. Can't see a problem myself my concern is additional damage caused by the floor layer. I'd discuss this with insurance first then go from there.

Good luck.

Hilton

  • Posts: 5572
Re: Any ideas about my little problem?
« Reply #24 on: April 14, 2011, 01:59:04 pm »

  Are you sure it's laminate, could be something like amtico which would lift easier and with a lot less water than laminate would.

Amtico is much more resilient than Laminate and would not lift with water on it and if it was Amtico he would be looking at ten times the cost to replace.

I suspect it was a cheap laminate from somewhere like B & Q it would lift at the joins if water got in to it, it has probably cleaned countles times with a mop before you got there and you were just unlucky. The corners if lifting can be dangerous especially to small children and pets, sliced paws just adds to the problem and cost.

However it's not the customers fault and it has to be put right, first stop insurance and then go after Roy Rodgers of a 'floor layer' who you employed.

Dave_Lee

  • Posts: 1728
Re: Any ideas about my little problem?
« Reply #25 on: April 14, 2011, 07:50:06 pm »
To cut a long story short,I intend to now put this through my insurance - BUT - seeing as I have unscessfully  attempted to sort the problem myself do you think the insurance could be void.

What is the size of your insurance excess? With our business it is usually £500, so may be cheaper to sort it out privately and don't forget if you claim your premiums will rise next year.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."