I agree with you Rick, that we should be mild mannered, not aggressive.Sometimes the only thing you can do is to walk away. You can only try to be reasonable, but some people just will not reciprocate.John.
sounds like a sitdown is needed ... you, them and someone from the H/A ... usefull for straightnening things out in situations like this (or even worser situations)they prob calmed down now and worried about getting kicked out.just have a mate or 2 out of eyesight in a car wiv engine running in case u need to make a rapid exit ... wouldnt take van in case it gets damaged.
It wasn't Steve- C s relatives was it?