[Nathanael Jones]

I had one like that yesterday,.. I drove out there (about 15 minutes away), only to be told the weather was too bad & she didn't want them done. Now this is a  €100 house, so she gets a bit more leeway than most, plus I had other work in the area for the next few days,.. so I agreed to come back today.

I got woken by a text at 1am saying not to bother until next week because of the weather!

To top it off,.. the weather is fine today,.. completely dry and calm so far. 

[GB Window Cleaning]

I clean in all weather light to medium, 3 strikes and your out after axplanations like daves response!

[Steve Raja]

When I had my round I got fed up with people complaining about me coming when it was raining ,so all new customers were told I would be cleaning when it rained . ...if they weren't happy with that then I would not take them on. In the end the new customers were entering into an agreement so they could not complain ...if they, did move on and dump them

[petetaylor56]

 :)i tell my customers i am a all weather window cleaner not a  fair weather window cleaner

[ant french]

i seen it all but today i sore a window cleaner up a ladder which was 4 levels up on his own, talk bout wanting to die it was windy as hell and still is. would you lot go up a ladder in wind, i struggle on a calm day lol

[Llaaww]

i expect it in december that is why i stop around the 15, rush to get as many in as poss, then stop and start 3 weeks later

Don't you find your customers really want to see you on the run up to Christmas?  They want their places looking nice for visitors.

Last year we were really slowed down with the amount of inside cleans we asked to do.

Just after Christmas when they're all skint is the problem! 

Tosh you got that right.
 
I have to start booking them in from the start of november, its a real book early to avoid dissapointment thing. I always make sure that I use the cash in January. There are some good bargains to be had when nobody else is spending.( though 20% vat next year)

Fair weather punters are fine, I just explain that I may show up randomly somewhere between monthly and quarterly ish. Most of them are happy with that, on those great s evenings when I fancy a bit of overtime I can pick them all up.

I see a lot of people angrily dump customers, but I find the best thing to do is to roll with it, and pick them up again when they do want it. Sort of not burning bridges.

[geefree]

Thanks for your replies and advice,

I did forget to mention this is one house in a large council estate which i have no wish to work in....

She virtually begged me to clean them 2 years ago, this  is the 4th time in 2 years she has stopped me cleaning,

(but one of those was that awful big freeze last year,and i was not working anyway)


Its a tiny semi at £7.00... and i clean it when i get as near as i can on my travels,

[Paul Coleman]

I had one like that yesterday,.. I drove out there (about 15 minutes away), only to be told the weather was too bad & she didn't want them done. Now this is a  €100 house, so she gets a bit more leeway than most, plus I had other work in the area for the next few days,.. so I agreed to come back today.

I got woken by a text at 1am saying not to bother until next week because of the weather!

To top it off,.. the weather is fine today,.. completely dry and calm so far. 

A 1 AM text.  Was it sent at that time or was it delayed in the network.  If it was sent at that time, 100 euros or not, I would cancel it.  That is seriously bad manners.  Of course there is always the proviso about how much you might need the work.

[dazmond]

I had one like that yesterday,.. I drove out there (about 15 minutes away), only to be told the weather was too bad & she didn't want them done. Now this is a  €100 house, so she gets a bit more leeway than most, plus I had other work in the area for the next few days,.. so I agreed to come back today.

I got woken by a text at 1am saying not to bother until next week because of the weather!

To top it off,.. the weather is fine today,.. completely dry and calm so far. 

A 1 AM text.  Was it sent at that time or was it delayed in the network.  If it was sent at that time, 100 euros or not, I would cancel it.  That is seriously bad manners.  Of course there is always the proviso about how much you might need the work.

i agree!a 1 am text!ridiculous!!i would cancel her as well!!

[Nathanael Jones]

To be honest, even at €100 its well underpriced for the time it takes,.. I was thinking of dropping it already only its in the middle of a bunch of other work,.. :

[G Griffin]

1 am text? You should have replied at 2 am- too late, I`m already on my way.......and get the kettle on.

[Nathanael Jones]

1 am text? You should have replied at 2 am- too late, I`m already on my way.......and get the kettle on.

LOL,.. i like it! defo will next time!