If you had discussed the price I cannot see were the problem lies, stick to your guns.
and I would have asked why the hell didnt you get your cleaning lady to do it then!!!!!
Only really had one who wanted to try it on , his wife had distorted a draylon suite with a steam cleaner, Pointed all of the problems out when surveying ,no problem as long as you can clean it, went ahead with clean,few days later husband then saying you have ruined the suite over the phone to me ,
went down took a look discussed what we had already talked about with his wife. he even said " every body who has been in our home has said , whay has happened to your suite " as if visitors would make a point of this. :
So i hit him with, well thats exactly why i took numerous pictures of it
he didnt know what to say and then shut up
since then, i know of 3 other tradsmen who have had problems with him . just a tryer who wants some thing done for nothing, sounds like you got the same Nevil