i have facebook and twitter and think they are a great tool i dont have many followers yet but the way i look at it is the yonger customers use facebook and twitter so if you have about 50% of your customers following you on facebook or twitter you can then use it as a advertising tool to tell people about special offers ect
good post this is.
I am shocked how small minded some are about new tools available for free, Twitter if used correctly can make any company money, did I mention its free
Things are changing online, think back 5 years, only a small number of us had websites now most do, thats just one example.
someone put on here about everything google and not face book, this may have been the case a while ago but facebook is taking over a massive market share I have been looking into it, this is a lot to do with the google slap. I only used to work directly on google to get highest rankings, this is changing I would look into it.
Ian