Tell the laddo he lucky to have a jobbo. I'd concentrate on showing him the correct way to use the ladder so you dont end up in courto. 75 degrees, maintain a 3 point grip, never repair a damaged ladder, that sort of stuff. Anyone who knows and respects a ladder would never be led into a false sense of security and complacency by complaining about it s temp. They should be banned anyway, bring on the WFP baby!!!!!!!!!!!!