[Lee Pryor]

A new customer has contacted us today from outside the area we cover and therefor I wish to sell it.

spec is for WFP only.

3 bed detatched, clean every 6 weeks aprox, no conservatory or extension, customer works from home.

Our price list has put this house at £18.00 per clean, i have discussed that with the customer and he is happy with that price (said they are dirty and would pay more for first clean)

Customer is aware it wont be us and that he would be passed to another company.

Price for sale is £20.00 payable through our web site via pay pal, once recieved all the customer details will be emailed to you.

[lyndy]

Selling one custy that you haven't done yet.sad!!

[lyndy]

If you was joking,sorry I didn't get the joke

[Rogue Trader]

The credit crunch must be biting hard Lee!

[wezzy32]

there must be a joke in there somewhere but i cant see it.

[Lee Pryor]

What a shame we have such small minded people on here!

Let me try to help you.

Canvassing companies charge 2-3 times the clean value for weak under priced work!

This customer has come to us (much stronger than door knocking)

it has been well priced and he is happy to pay it (£18.00 for an average 3 bed house!!!!!)

he is happy that it will not be us but another WFP company that does cover his area (we dont)

He is happy that he may have to pay more for the first clean as they are dirty.

I am looking for £20.00 for this customer, if know one is up for it then i will simply call him back and say I havent managed to find him a window cleaner.

[wezzy32]

so what if he only has them done once

[lee09]

Lee,
I'm sure the guy made all of the right noises over the phone, pay more, done regular ect.
The facts are it is an account that you have not met or serviced. (even a canvassing company meets the custies)
If you really feel you need to sell it on instead of giving it away, I would make that call to him.
Lee

[Lee Pryor]

oh dear! what a waste of time this is, well if anyone covering that area wants to have a serious chat with me then by all means let me know.

And as for the question what if he only wants it done once, what a stupid question that is indeed. surley thats the case for ANY customer, if you knock doors or send out leaflets that costs time and money, so what if they only want it done once!

I should mention that my first question to any customer when they call my office is are you looking for a regular cleaner or a one off as this has a bearing on the price.

[Steve CM]

come on lee, i wouldn't dream of charging for one customer. just put someone onto her. It does seem a bit tight

[Davo]

What a shame we have such small minded people on here!

Let me try to help you.

Canvassing companies charge 2-3 times the clean value for weak under priced work!

This customer has come to us (much stronger than door knocking)

it has been well priced and he is happy to pay it (£18.00 for an average 3 bed house!!!!!)

he is happy that it will not be us but another WFP company that does cover his area (we dont)

He is happy that he may have to pay more for the first clean as they are dirty.

I am looking for £20.00 for this customer, if know one is up for it then i will simply call him back and say I havent managed to find him a window cleaner.

lee ya couldnt make this stuff up could ya, they must think ur a charity.

[wezzy32]

And as for the question what if he only wants it done once, what a stupid question that is indeed.
so why isit a stupid question.
y not just pass it on as to who ever as it may get a call for work in an area you do and phone you up and pass on there details.swings and roundabouts the saying goes

[chris@c.m.s]

If they only want it done once, then you're £20 up the windy is £2 down after spending an hour on a first clean. I've given far more valuable work than that away.  

[Oneills onb]

Lee does it have to be cleaned wfp?

[Lee Pryor]

Lee does it have to be cleaned wfp?

at last a sensible question! the answer is, the chap called me today as one of our existing customers recomended us to him not knowing we dont cover that area, and there for thought he would be getting a wfp window cleaner, from our conversation I think he just wants a window cleaner that also does frames and sills..... so if you are interested i will call him back and ask if he doesnt mind either way at the same price and let you know.

[CLEANGLASSUK]

I cover that area would be interested give me a call cheers Nigel 07957697155

[Paul Coleman]

Why the hell shouldn't Lee charge for it?  I know it's unusual to sell such a small amount of work but I see no reason why it shouldn't happen that way.  Asking for the price of the first clean or thereabouts (rather than 2x or 3x or whatever) probably compensates for not having seen the job. 
I once paid £30 for a £15 job (not to Lee BTW  ) and am still doing it about 8 or 9 cleans later.
Some years ago (c.2000) I gave away work valued about £500 a month.  I was moving elsewhere and didn't want the hassle of servicing it any more.  It was mostly badly underpriced with a lot of messerabouters and I wouldn't have had the cheek to charge for it.  That was a different proposition though because I know Lee prices his work favourably.

[gewindows]

so what if he only has them done once

What if a customer that a canvassing company secure only has them done once?

[Window Washers]

nothing wrong with earning a little extra, and its only £20 a steal for £18 a clean imo

[Lee Pryor]

the customer has now been sold and I decided to come down to 1 clean value so it has now gone for £18.00

final details will be passed to that cleaner tomorrow morning after i confirm the customer is still happy to go ahead.

it will be interesting to find out if that really is a good job with a good customer after all. so as it turns out not such a joke in the end. customer has a great new window cleaner, he has a well priced job right on his doorstep and I have £18 for bringing it together.