[barry mallett]

i would not lower myself to knock on anyones door before i started .you agree a price and the frequency of the clean . if thats not good enough for them dump em

[martinsadie]

i would not lower myself to knock on anyones door before i started .

not often you talk sense Timmy 

[AuRavelling79]

i would not lower myself to knock on anyones door before i started .you agree a price and the frequency of the clean . if thats not good enough for them dump em

Ok Baz; so you waltz in, plonk yer ladder against Mrs Oldbonez bedroom window and ten seconds later you both get the shock of your life as she walks in from the shower in her birthday suit.

Not prufeshnial IMO!

But with my knock'n'wash (tm) or knock'n'spit for tradders  you get the courtesy brownie points but still don't lose time.

[barry mallett]

never knocked a single house before i start in 26 years , i could have the house done before some people answer the door . i just dont get how some people on here let the custy be the gaffer . what do you do if you knock and they say leave em

[AuRavelling79]

never knocked a single house before i start in 26 years , i could have the house done before some people answer the door . i just dont get how some people on here let the custy be the gaffer . what do you do if you knock and they say leave em

I immediately drop them - my custies are well trained now.

[simon knight]

All customers know I'm coming and I  make a point of crashing the ladders around so the deafest of 'em know I'm about to do the bedroom windows.

Once caught a cutie on the bog...my God did she double-take!...big old muff

[Richard Neal]

I always knock before i start of they dont answer fair enough but at least ive been curtious

[Perfect Windows]

Amazing thread.  Started with a conversation about a customer with a bad/nasty attitude; turned into a thread by window cleaners with a bad/nasty attitude.

Vin

[the bfg]

Amazing thread.  Started with a conversation about a customer with a bad/nasty attitude; turned into a thread by window cleaners with a bad/nasty attitude.

Vin

yep have to agree,  there are plenty of w/cs on here with massive chips on their shoulders

[taylored]

Am just starting and see knocking before i start as just somethink which most w/c dont do? so i do but dont wait for them to open the door, just to let them know am here. my custys are my boss as thay pay my wages who pays yours

[dazmond]

yeh i agree there are some window cleaners who have a serious attitude problem!im surprised they have any customers!

i never knock before cleaning and have nt in 16 years!i do text/phone a few the night before for access reasons though.

dazmond

[taylored]

dazmond you have 16 years of rep custy know you can be trusted and feel safe, but when you started fresh people cant trust you as thay dont know me  hope to be still going as strong as you and liked an trusted in 16 years time.

[Ian101]

Went there this afternoon ..... no one in grrrrrrr ... early finish today cos of rain so perhaps there in later so benefit of the doubt ....  got a conny to do in same close on Saturday so will call then but have decided any grief then there dropped. On about 200 customers now so going to start weeding out the ham shankers inc these pair of nasty aggressive so and so's.

Have decided that from now on even though only on a 50% full round unless customers are grade A then their dropped ... not an ego thing or power trip just good business sense as if I spend time and effort on the wasters then this is going to slow my growth down.

Also new rule before I drop 1 poor customer I must have replaced them with 2 new ones. No new replacements then cant drop poor customer (unless not going to get paid of course) ... so will give me something to focus myself on when back out canvassing next week.

Im sure that some of the old hands on here looking back have carried poor customers for too long before you dropped them ?

[AuRavelling79]

Yep! I carry 4 custies who I should have dropped years ago at an old peoples' complex. I used to have 12 of them but as they've gone mad, hated the pole,  (one actually stamped her foot and said "I hate that thing")  ,  gone into hospital or plain died I have refused to take on any others. They are £4 a flat and I have 4 left, of which one is crippled and another two are really sweet old ladies and the fourth got me the adjoining doctor's surgery at £50 a pop.

Any way a new "inmate" comes up - ciggie on the go - and says £4 is a bit steep but can you do mine, but just the backs at £2 as I can do the front myself! (The fronts look out onto a verandah but the backs are up at first floor)

I "nearly drop the lot" every month. But it reminds me of "my roots". 

[ccmids]

drop em .

[Ian101]

got the £4 last night so all ok for now .... see what happens next month 

[tom2009]

what about the ones where you knock and they hide. Had one this morning. Chap even had to muffle the dogs bark  :

[Richard Neal]

what about the ones where you knock and they hide. Had one this morning. Chap even had to muffle the dogs bark  :

I wouldve paid money to have been there with you!