Hi you all good guys!

Thinking of investing in a good software system that has it all.
Problems today is that I get phone calls and emails all the time, and I am really bad with just writing things down on the paper that I would find next to me. Perhaps someone gets this issue?
When its like that, I miss quotes, and some jobs and so on because my system with postits notes does not do the job.
For organization of the jobs now I just use excel.
I have one employee today, and are subcontracting some work.
I have read about Service CEO, and also recommended the software to a bigger company with about 10 employees, and they make more money now, even thou they are not computer geek by no means.
Is there anyone out there that has some experiences with the software - the good, and the bad?
Perhaps there is some software that is better?
Just looked over George and WCP, and it does not look like its a good software for a expanding company?