[james roffey]

I placed an order through Alltec back in early March for 200 spotter bottles i paid for them and they were waiting for me to approve the labels, but i changed my mind due to the poor feedback i got on the forums about the product i cancelled the order and decided to use the credit i had with them to order various stuff including a stainless steel pump up sprayer for applying protector, all the stuff minus the sprayer arrived and i was told it was on order that was two months ago and many phonecalls since which i have yet to recieve a reply , i suppose they have my money and thats why they have no interest in me, up till now i have always found the service at Alltec ok apart from being charged three times for one order!
although i still get bombarded with emails from them for the marketing, telling me i can make thousands well i could make more money if i had this equipment.
I have phoned them today and told them i want my account credited so i can order from someone else i got hinking about where i should go its a short list of two because  the other stack up like this.

1. cant stand the customer service and they rip you off

2. I make an enquiry about prices for rotary machine and equipment 3 months and still waiting for phonecall !

So its between John and Nick who have always been very good and that post by Andrew Briscoe on CCDO, that is good service

[Joe H]

Funny that Jim ......

I have narrowed it down to the same 2 as well.  Neither have let me down - spot on service. Just what we want.
Although Cleansmart have been good too.

[derek west]

agree with all 3 and like to add hydramaster.

[Doug Holloway]

Hi Guys

Jim, you have Solo Sprayers down Progress Road, turn right last turning before the Eastwood Road Rayleigh lights.

Very good for sprayers and cheap too.

Cheers

Doug

[clinton]

Same as the above really but never had a problem with alltec when i bought some stff of them last year,hope you get sorted james..

[james roffey]

Cheers Doug

I just had a look at the website for them got some good stuff, what sort of nozzle will i need for applying protector and can any of them be used i know they need viton seals.

[Paul Redden Countryfresh]

Cheers Doug

I just had a look at the website for them got some good stuff, what sort of nozzle will i need for applying protector and can any of them be used i know they need viton seals.

Jim viton seals needed for solvent protector and T jet 110 1 or 1.5.

larger jets for water based. I can send you one if you're stuck

cheers me dears

[james roffey]

Thanks for that i will try the place Doug mentioned if i have a problem with the nozzle size i may take you up on that offer, i have emailed Alltec saying i want to cancell my order and saying i want  a refund, giving them my bank details.

[Shaun_Ashmore]

I got my spray bottles from Alltec last Friday after waiting a long time and chasing them also but they are very professional looking, I have todate given away 22 and sold 6 at £10 each, I know what you mean about taking their time and not contacting you they do need to get their customer service sorted out because they are a fantastic company to deal with IMO. Perhaps Jason (Moderator) could post something on the Alltec forum as I can't get on (registered ok but won't let me on)

Shaun

[Steve Barnett (Carpet Care Plus)]

Shaun

Don't attempt to get on that forum, it has a virus.

PS: Their spotter doesn't work 

[Shaun_Ashmore]

Thanks

Shaun

PS £10 says the spotter works 

[Steve Barnett (Carpet Care Plus)]

Makes your hands nice and soft, apparantly 

[Steve. Taylor]

sold 6 at £10 each,

Shaun is that the 250ml size  

[Shaun_Ashmore]

500ml,

What do you think I am gready!

Shaun

[Steve. Taylor]

6x£10=? LET ME SEE THATS OVER FIFTY QUID ANWSER YEAH GREADY

[Shaun_Ashmore]

The way I look at it is that if I can get the £260 back which is 26 sprays I can give the rest away to old and new customers and order some more and if they take time to come then I will be well infront as they take ages to come.

Shaun

[Steve. Taylor]

Shaun no need to explain mate i am on your side honest mate

I sale the 250ml £4 a pop and give them out free on all tickets over £100

Free to returning customers or

Free to single mums I didnt write that love some ones hacking the computer again :

[murky]

I heard at Altec the bald one  (Richard?) has left, perhaps thats why there is a slow down in orders being processed.

A lot of the courses seem to be under subscribed.

[Shaun_Ashmore]

Not sure who richard is? is he the one on the front desk who doesn't smile alot?

They do a lot of courses it must be hard to fill them all of the time and Alltec have always had this problem but I think as cleaners don't have much work they can't afford to go on courses or at least can't afford the time off.

Shaun

[adimarsh]

Could "Richard" be Tony by any chance? Hadn't heard of him leaving. Re: Alltec spotter, I give it away free but price it into the job........if you see what I mean. Also have lots of customers asking for more when they run out so it mustn't be that bad.