Thanks for all the replies - we have four of these systems but this is the only one that gives us this trouble. It's not a prefilter problem as the pressure after the prefilters is the same as before them. I've replaced the restrictor unit with two ball valves so I can accurately set the ratio, so that's not it. As to slow operation due to cold weather, the other three still work fine in spite of the cold.
Dismantled all three RO housings and associated pipework. Checked all pipes and unions and replaced all pipes where the union is the screw-on type - these have an integral olive inside the female fitting which grips the pipe and tightens into a tapered socket inside the male fitting - this can restrict the internal diameter of the pipe. The other fittings (John Guest type) were all OK.
Tested all pipe runs by passing mains pressure water through them - all clear. Inspected all membrane housings internally - all clear. Reassembled the unit - no improvement
Here's a question to the technically minded: each membrane housing has three inlet/outlet fittings. The outlet for the pure water on all three housings is a right angled fitting which screws into the body of the housing and has the screw thread on the other end to accept the pipe which carries the pure away from the RO to the storage tank/DI cylinder. Each of these three fittings has a none return valve in it which, when you blow through it, requires a lot of blow to overcome the resistance of the valve.
It seems to me this could be a factor in the loss of flow through the system - why would a none return valve be necessary? As this is the end of the process, there's no chance of contaminated water being drawn back into the system as it goes to an open end. Has anyone else noticed these valves, or is our system perhaps fitted with them to satisfy some USA legal requirement?
The crunch question: would removing these valves have any adverse effect on the system? I've thought about it and I can't see why it would, but perhaps someone else knows different?
UPDATE:
Just had a call from Ashley at Pure Freedom who confirms that the non return valves serve no purpose and can safely be removed, so that's my next move. I'll let you know if it makes any difference!!