i wouldnt buy anything from brodex again because of the service one gets. i have bought a 60ft pole and pole tube at a cost of 1500, amongst other transactions. i recently bought the 2 hydrapoles that were on offer and only one arrived. i phoned them and told them and they sent me a new pole out. when i got the new pole, it had no brush or crank assembly. phoned them yet again, and they sent out the brush etc. when i got the pole out of the box it didnt have the male connection that goes into the hoselock fitting. rings them again 3 weeks ago, still no fitting....richy
Brodex customer service is NOT "second to none" as they claim.
Their offers and deals however; no one even comes close.
I bought a pole from Facelift a few years back. 56ft Carbon Fibre. An excellent bit of kit.
I bought
11 poles from Brodex at the end of last year, all with a 3 year guarantee, for
less than the
1 Facelift pole.
Granted the Hydra 3YG's are not the same standard, they are alloy so they are heavier, but they are chuffing good poles at a chuffing good price.
I just wish Brodex would sort out their distribution & customer service. To be fair to them they have always delivered (eventually) on what they have promised. To me anyway.