Be it that 90% of CCs & 99.9% of frachisees haven't got a clue about oriental rugs, the identifcation, restoration, and repair, so the CCs give it a wide berth but the master franchiser has always bought in the expertise and I have been involved from the very first with service master some 40 years ago, and I can honestly say that of the thousands of frachisees from every franchise group I have met, their is not one who has not had a moan about the % they pay, the high cost of everything they have to purchase, but that is human nature to gripe, what the franchise organisations have done is not "buy big sell cheap", because there is no wage war between them, so they each have creamed the extra profits of the top to pay for the HQ and all the non-produtives which has given the greatest benifits to ordanary CCs because as the franchisees prices move up, you have better margins to play with, but heaven forbid if the big boys start a price war.
Barry