Quoted for a gutter clean on a commercial building last Friday and the guy was more than happy to go ahead. When I got home, I emailed the quotation and he replied, wanting to know if we could do them asap. Emailed him back and said we would do the job Monday.
When we turned up, he asked why we were there saying that he didn't want them done. I told him that I had emailed him a date to do the job as requested, and his reply was 'yes, but I never actually replied to say that was ok.
What a time waster, he could at least have responded to the email to say so.
Oh well, you live and learn, but all the same, annoying to say the least.