[matt]

why would you want to pat a peanut ? ? ? ?

to make it your friend.

Matt, you are a case-in-point about CIU being full of people who dont know what they're on about.  Full of opinions about ionics, hot water and whatever else.  Do you have a hot water system? NO.  But that doesnt stop you from going on as if you know all about it, including claimimng that most hot water users have it luke warm to prevent cracking.  Ha ha, you dont have a clue.

oh but i can read, and i pointed out a post by a ironics user that same day, he said about the cracked windows, so i guess you either need to read a few more posts so you might have a clue

Do you, or have you ever had, an ionics system? NO.  But that wont stop you from going on as if you know all about them.  You don't.

no, but i guess you do, otherwise why defend them so much, got the ironics syndrome i guess

You'll probably now say something like "oh they all do the same thing, they pump water to a brush they're all parts off the shelf" blah blah blah, which all the more illustrates my point that you dont know what you're talking about.

water to brush, its not rocket science, though it seems it is to some, you carry on thinking its really technical, afterall thats what the salesman told you, who are you to question him ? ? ?

Unfortunatley, when someone has a genuine question, it is usually you who knows diddly squat who will chime in with your vast amount of non-knowledge.

i wonder how many people i have helped on here compared to you ( and thats what this place is about ) ?  ? ?? we all know the answer

you might need to make friends with peanuts  : :

oh and replies in red, not that i know why i bother to respond to posts from people like you ? ? ?

 

Good post, always very helpful young Mathew you know!

why thank you, you know me, allways a helping

[pikeman]

Hi ST1Allstar
i assume you sold the tank? i am not too far from cleaning warehouse

[Nathanael Jones]

I think the way Purefreedom are handling this is standard business practice. I'd be more than happy to pay for the replacement part until the old one is tested,.. I really can't see what the problem is.
Other companies MIGHT give out a replacement part FOC to a long-standing regular customer, but that is their prerogative,.. I'd never expect it.

[eclipse]

my local computer shop are doing a similar thing with a faulty motherboard i purchased it has been sent back to the supplier to be tested
In the meantime i have had to buy a NEW motherboard BUT I WILL BE REFUNDED WHEN THE OTHER MOTHERBOARD IS PROVEN TO BE FAULTY (within 14 days)

If you are sure it is faulty i would just purchase another one from them  and wait for the refund

Also you havnt described the fault with your pump just that they will not replace it
Are you sure you havnt broken it yourself and this is the reason you wont temporarily buy a new one until the other is proved faulty

[Bobs Window Cleaning]

I had a controller from Pure freedom which broke. I sent it back and they repaired it.

Why would they send yours away?


Bob

[D B Services]

I think the bad communication is at the root of the irritation here. That is very bad practice for any business that is supposed to care for it's customers.

Each of my vans carries a spare pump and controller so that if one goes down (Which they do) they can be replaced within minutes and we are earning again and can sort the issues out at leisure. It's a lesson I learned very early and has stood me in good stead for a few year now.

Dan

[cockney rebel]

I have used Purefreedom a number of times and when i travelled there they were friendly and very helpful.

[gewindows]

Each of my vans carries a spare pump and controller so that if one goes down (Which they do) they can be replaced within minutes and we are earning again and can sort the issues out at leisure. It's a lesson I learned very early and has stood me in good stead for a few year now.

Dan

Spares are a requirement to any well run business.

May I suggest you buy another controller and have the returned/repaired one as a spare.