[macmac]

Hi dude

I have a laptop (XP) & it's stuck. It's just displaying a "compaq" wallpaper. won't switch off, won't do anything, no keys will respond.

Any ideas mate?

Will move over to none related topics side if this gets busted

[daz1977]

i usually just pull the battery out of mine, when it crashes this usually does the trick and reboot it and let scan disk take over

[macmac]

i usually just pull the battery out of mine, when it crashes this usually does the trick and reboot it and let scan disk take over

Thanks for that dude, will give it a whirl.

[Nathanael Jones]

Hold the power button for 5 seconds and it should switch off.

[macmac]

Hold the power button for 5 seconds and it should switch off.

Thanks Nath', tried it & no response.

The battery's gone flat now & I don't have the charger at the mo'. gonna remove the battery when I get the charger.

[macmac]

Bit more info-

Taken battery off, when it comes back on it says "the application has failed to innitialise- to terminate click OK"  When I click OK it goes back to the "compaq" screen.

Any ideas?

[R W C]

Do you live in a top floor flat if so open window and launch it, this is what I do and feel so much better afterwards 

[matt]

have you got the compaq recovery dvd / cd ? ? ? ? ?

[macmac]

have you got the compaq recovery dvd / cd ? ? ? ? ?

Can't find it mate, is there any hope?

[macmac]

Box says "lsass.exe - application error- click ok to terminate the application?

[LWC]

Hold the power button for 5 seconds and it should switch off.

I wouldve gone for thi too.

I have a compaq and it wont shut down, does what yours does so i just hold the power button down.

[macmac]

Hold the power button for 5 seconds and it should switch off.

I wouldve gone for thi too.

I have a compaq and it wont shut down, does what yours does so i just hold the power button down.

Just held the button & it did shut down BUT on restart the same error came up

[elite mike]

ask the question on here they are pretty good

http://forums.majorgeeks.com/showthread.php?t=120161

mike

[matt]

first off

have you got all your stuff on it backed up ? ? ? ? ?? if not, you might have to whip the drive out and get all the files off it via another PC

if you do not care about whats on it being lost, try and put a WIN XP CD / DVD in and see if it will repair the install of XP

failing that, it'll be a full format and re-install

[Roy Harding]

On start up keep taping the F8 or F5 key and a menu will apear then choose last know good configeration and press enter.

If this fails repeat and choose safe mode and when computer is running in safe mode, press start programs assesories tools then system restore.

Roy

[macmac]

Thanks guys, will try the F8 key thing.

Matt, tried the recovery cd but got stuck when required the administrator password as I don't know it!

One good thing though, it's not my laptop!

[mark dew]

On start up keep taping the F8 or F5 key and a menu will apear then choose last know good configeration and press enter.

If this fails repeat and choose safe mode and when computer is running in safe mode, press start programs assesories tools then system restore.

Roy

That's the way to do it.

[macmac]

Tried the F8 thing but it still won't go past the original error. It'll have to go back to shop, just found out it's got a "whatever happens" 5 year guarantee

Mother-in-laws, who needs them!!!!

Thanks for all your help though.