[geefree]

Hi,
 
is there any way i could move my whole round , and block them into areas on the george programme,
 
Rather than moving each individual customer?
 
Thanks
 
Gary.

[pingu]

Gazzap could you not creat new 'rounds' but with this method you would need to view each round seperatly in 'jobs' & say 'Diary view'...I do not think you could view them all at the same time....but this would be perfect if your were taking someone on.

I have been trialling WCP and this I have found is better suited to individual/multiple 'round' working.

Cheers
Dave.

[geefree]

Cheers Dave,

I cover lots of areas and i simply want to tidy the whole round up,

i just thought if i typed an area in ....i could find all the calls in that area...rather than move everything individually.


when i first started i hit every single area i could, and now its blocking off nicely, but because i built it from scratch, its scattered.

and instead of putting a new call into its right place... eg. " i will do your first clean in two weeks, when i am back in the area"

i actually did it as soon as i got the phone call, so i did not losre the call.

so now lots of customers are in the wrong place....

Thanks

gary