Interested In Advertising? | Contact Us Here
Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

Pages: [1]

daz1977

wfp whats the problem
« on: August 27, 2009, 10:38:39 pm »
hi

am moving over to wfp, and have told a few customers that i will be doing this and the majority have said they dont want it done as its crap and thats why they got rid of the last window cleaner, basically i think there was a window cleaner who was doing a cheap job and not keeping his water up to scratch, besides offering free cleans to prove i am better and other ideas on what i can do

as dont want the wfp just sitting there in back of van, as one of the reason i got it was to speed up and cut wages as was sick of not getting any one decent to work with
Logged

Neil Williams

Re: wfp whats the problem
« Reply #1 on: August 27, 2009, 10:50:23 pm »
Quote from: daz1977 on August 27, 2009, 10:38:39 pm
other ideas on what i can do

Tell them there are laws on working at height plus that there is now case history on window cleaners taking property owners to court after having a fall.
Tell them you have researched the subject, spoken to experts and if the clean is not right then you will call back within 24 hours and do it again.
Failing that canvass for customers who care about you as much as you care about them.
Logged

RK Cleaning Services

  • Posts: 106
Re: wfp whats the problem
« Reply #2 on: August 27, 2009, 10:50:57 pm »
just pull up and start useing it none wil nocice
Logged

Rob.Hall

  • Posts: 1095
Re: wfp whats the problem
« Reply #3 on: August 27, 2009, 11:27:03 pm »
I had sim probs.

Just decided to carry on regardles. All the sceptics etc soon shut up because they could not find a fault with the work.  ;D
Logged

tomy jackson

Re: wfp whats the problem
« Reply #4 on: August 28, 2009, 07:33:11 am »
are ther any links to that,just do it
Logged

John Walker

  • Posts: 613
Re: wfp whats the problem
« Reply #5 on: August 28, 2009, 10:02:47 am »
I think the trick is not to raise the customer's attention to the new method.  As soon as you do this they will be looking for problems.
Logged
BaxWalker Window Cleaning

easycleaner

  • Posts: 244
Re: wfp whats the problem
« Reply #6 on: August 28, 2009, 10:15:28 am »
jut start using it and if anyone complains talk to them and explain about safety and after a couple of cleans the job will be spot on. Keep safety at the top of the reason to use this system. If they have not got your safety in mind dump them its your neck.
Mart
Logged

bad trippy

  • Posts: 3268
Re: wfp whats the problem
« Reply #7 on: August 28, 2009, 10:42:31 am »
you could also re assure them by offering a 24 hour call back if there are problems as a lot on here do
Logged
www.clearviewbristol.co.uk
Add me on Facebook clear view window cleaning

karygate

  • Posts: 694
Re: wfp whats the problem
« Reply #8 on: August 28, 2009, 03:37:03 pm »
just tell them there will always be rubbish window cleaers whatever method they use and you are not one of them
Logged
gary

Mike #1

  • Posts: 4668
Re: wfp whats the problem
« Reply #9 on: August 28, 2009, 05:01:53 pm »
use all of the above as well as telling them they are getting frames cleaned as well something extra for free tell them they will like that also take your time it will take longer for first cleans but it will pay divedends when you've changed custys opinions and glass and frames are gleaming any probs and we are all here for support
Logged

wire1078

  • Posts: 191
Re: wfp whats the problem
« Reply #10 on: August 28, 2009, 07:56:00 pm »
listen to the customer,they are always right
Logged
Pages: [1]