just got a phone call from a customer saying my employee has scratched his window today while cleaning them can't figure out how he has done this we use wfp any idea's
I got a phone call about 6 weeks ago, customer said i scatched her small window with my brush while getting bird poooff glass, yes i had some bits of sand in my brush, it cost me £115 to replace, i always check my brushs now before cleaning.newclean
Quote from: newclean on May 13, 2009, 05:17:50 pmI got a phone call about 6 weeks ago, customer said i scatched her small window with my brush while getting bird poooff glass, yes i had some bits of sand in my brush, it cost me £115 to replace, i always check my brushs now before cleaning.newclean How hard were you scrubbing the window then? Must have been with some force to make scratches with bits of sand on the ends of bristle, especially when they would have touched the bird poo before the glass. Think you've been had mate