[gwrightson]

I was called yesterday morning and asked if I go go and suck some water from some carpeting at my local university, as a water dispenser had leaked all over the floor, ok will come and see what can be done . arrived, water every where as the dispenser was mains fed and had been leaking most of the night. I lifted a tile ,the backing and sub flooring was sodden, I explained all the tiles would have to be removed , dried and the floor dried out.
do what has to be done as we will now have to put it through the insurance. So lifted all the tiles that had been wet , 120 in all, installed 3 turbo driers and took all the tiles away to be dried. No problem so far............. but they asked me if I could re lay them? I said I hadnt done this before and would arrange for them to be fitted back.
The question I have for you is, Could this be easily done by myself ? and if so what is the best glue to use ? They are rubber backed and a screeded concrete flloor.
oh , and what sort of price should i charge for this service ? , bearing in mind they have asked me to quote for a 6 monthly clean of all area,s a total of 15,sqft  quartly clean of main traffic areas in corridors and a monthly clean of a reception and 4 door entrances.
 Geoff.
ps. dont normally have a problem with pricing , but not to sure about the refitting ?

[garyj]

Sounds like a nice little contract that is worth looking after, even though it is going through the insurance I wouldn't go mad on the pricing.

How big are the tiles and what do they cost? The last thing you want to do is charge a price that is more than having new ones laid.
Just get some tile adhesive from Jewsons.

[Jim_77]

I'll probably get jumped on for saying this but have you got training and/or experience in water damage restoration?  Insurance companies often want to know that a certificated firm/technician is doing the work

The thing is, you can go through what you may think is a proper procedure to restore the damage but there may be unseen or unconsidered implications that come back and bite you on the bum a little while after the work is done.  For example, you may think the subfloor is dry, refit or replace the tiles and then a few weeks or months later the tiles could all start lifting or they could get a musty smell because the subfloor wasn't dried properly.

You may refit the tiles and try to clean them but not be able to make them look as good as they should, meaning they have to be replaced anyway.  Who'll bear the cost of that?

Has moisture got into the walls too?  This may not be immediately apparent, although normally you can see a tide-mark up the walls but only if it's got above the skirting.  Plaster and paint may start coming off; the skirtings may start rotting away from the back!

Another thing you have to watch out for in these sort of jobs is that when the customer rings their insurance company, they send out their appointed restoration company and you get left high and dry (scuse the pun) with nobody willing to foot the bill for the work you've done.  It'd be a good idea to get the university to clarify the position with their insurance company before you get too involved.  You may just have to settle for an emergency call-out charge for the work you've already done. 

Sorry to sound like an old maid but I've been stung in this situation a couple of times so wouldn't want you to go through the same thing

[cleaningmaster]

You can use laytex also.
The most important thing is to dry them flat, if you dont they`ll never go back down.
regards
Daryl

[from edge2edge]

Best to get a carpet fitter to do the job as your subbie to ensure professional job and be happy with the on going carpet cleaning.Most clients would be impressed by the fact you admitted you didnt know how to do the job but could get it done anyway.One off jobs are ok but maintenance contracts are bankable.Regards Alan(swindon)

[gwrightson]

Jim,

I can understand the points you have made, so I will try to give you some answers,

No I havnt had any formal training in flood work, however over the last year I have had plenty of experience, the area I am in is still having restoration from last years floods, " I am right on the doorstep"   I have never had a problem with any insurance companys over the past year, always paid out.
A complete list , showing comprehensive readings of moisture content in all types of different surfaces, dew points, relative humidity readings etc  at different stages are available for any insurance queries if need be.

As for the tiles , lifting in the future and not been laid correctly . they are infact going to be replaced in the very near future, all part of an ongoing refurbishment ........, they wanted a temporary solution to sodden tiles, causing smells etc.

Moisture , has not got into the walls, already checked that with a low frequency electronic meter, not a b&q gadget.  In a way I wish it had, I could have subbed the work out at a fee

Insurance company already informed , and told to get on with what needs doing , so hopefuly no problems.
geoff

[Jim_77]

All sounds in order then, as long as you're happy with what you're doing and the terms you're working under

Lots of work can be had off the back of jobs like this, hope it works out profitably