"I'll pay the increase this time but, I'm not paying more money just for you to have a newer car"
What an absolutely idiotic comment to make!
Customers like that need to be dropped (and drop-kicked!)
People annoy me sometimes, extremely. There's a guy near us who does some landscape gardening work, and he is very good, though not cheap. I have had him do some work for me on occasion.
Anyway, a few months ago he pulled up in a new car, an alpha romeo spider I think. I thought "good for you fella!" but I bet a fair few of his customers out of jealousy etc didnt like it.
Its the british way to criticise success, but its still sad.