On 26 May 2008, new regulations affecting all UK businesses that trade with consumers will come into force.
The Consumer Protection from Unfair Trading Regulations will ban 31 types of unfair commercial practices outright. They will also, for the first time, establish a general principle not to trade unfairly, use aggressive selling techniques or mislead consumers, helping to close loopholes previously exploited by ‘rogue traders’.
This means, for example, that you must not:
use bait and switch tactics - ie offer goods for sale at a specified price with a view to selling a different product at a higher price.
Fair trading, trade descriptions and Trading Standards
www.tinyurl.com/54outsProtecting consumers from unfair trading practices
www.tinyurl.com/6nnrlk