Big changes in the town due to the most and longest established wc leaving. He said he was keeping one day a week, but I'm not sure about that now. However, some of his work has been handed out through the "brotherhood" for want of a better term. Now I have people coming to my door, phoning me and speaking to my wife in the supermarket asking me to clean their windows, because the new guy has upset them e.g "don't like the look of him", "he missed two windows out" and "I told him not to come, but he still did". There is work here for all of us and I try to operate like this, but I know these people and they have asked me to do their windows. The problem all stems from the guy who'd done them for years leaving, but not telling his customers or anyone else what he was doing. I am happy to take on new work, but I have never poached work. What would you do?