Hi all,
here i am at problem city again.
If you had an employee who has a bad attitude, doesnt want to do some work, is late on occaision, switches of her phone when she finishes a job so we cant contact her about her next job of the day, then she goes home.
Customers have made a few complaints, her supervisor is complaining about her because she leaves early, does a half arsed job and has a moan and face of thunder because she just want to get things done (or not done) and go home.
she complains about the supervisor, and another member of staff has complained about her, saying that she looked at a room that need vacuuming, said oh ive checked it, it looks fine. then locks the door behind her (medical centre dr office), then writes down on the charter that the other employee did all the vacuuming, and then doesnt even say goodbye to the other employee or what jobs are left to be done, and just leaves!
Would you say she was takin the pee?
i gave her new rota's and because of bank hol, had to change some jobs slightly, she said i thought i was just to stick to the rota and it not get changed! so i said the rota's will change as the business needs do, as it says on the contract, which she is yet to sign (been over 13 weeks) but i did give it to her a bit late.
she has such a bad catty attitude and my customers are starting to pick up on it.
i have had a word with her, but she is disrepectful, as shes older than me and thinks she can just say what she wants.
What would you do in this situation? I know shes moving house etc and has things on but so we all do.