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Alex Gardiner

  • Posts: 7744
Re: I like the new website
« Reply #20 on: October 24, 2007, 05:16:14 pm »
Thx Alex, btw what is the phone number as i was looking for it on the site but could not find it?


01726 61143

I think that I need to add a contact us button somewhere on the new site!
Hi Alex,

Thanks for the reply, you do offer next day and usually that fine but for example the order a placed last week ended up coming out on friday (because of the problem ordering poles) and had I realised that the couriers do a special saturday delivery service I would have paid the extra no doubt.

And obviously thinking ahead to an emergency situation paying extra for a pre 9am delivery would be great.

I appreciate what your saying about the delivery pumps and thought it would be something along them lines as to why you no longer sell them, its just again refering back to last weeks order I placed a good sized order with you and the only thing I had to go elsewhere for was the pump.

Regards

Alistair

We are looking into both of these points Alistair. Hopefully we will be able to add the extra courier service soon. As soon as we are happy with the warranty situation we will start stocking the pumps again.

Alex Gardiner

  • Posts: 7744
Re: I like the new website
« Reply #21 on: October 24, 2007, 05:58:44 pm »
Thx Alex, btw what is the phone number as i was looking for it on the site but could not find it?


I have now added a 'Contact Us' button on the website with our phone number.

Re: I like the new website
« Reply #22 on: October 24, 2007, 07:50:28 pm »
My dealings with Gardiners have been first class.
 With Alex kirsty and Anna.

I am puzzled when the phone doesn't answer though. I have call divert to my mobile and get all calls. I suppose some people have a life outside of window cleaning though.