I have cleaned a nursing home today and spent over two hours trying to remove human faeces from a wool carpet without any satisfaction, i removed some, but most of it didnt come out. Now i know that stains can be set, and i know that these stains were attempted to be removed before i got to them. so why am i releasing the stain to some degree, but i can't remove it all? Surely if the stain is set, it's set, full stop!! Perhaps i was'nt using the correct product, i do intend to go back again and have another go.
Any idea's???
Ian.