i think the hard floor argument is a load of rubbish, most people still have carpets that need cleaning, not to metion rugs, upholstery, stone floors e.t.c
the point is about the response from Yelow pages
generally this has been my best year ever and getting busier
but the Ad in yellow pages has been poor
its not the content of the ad because i use the same one in several other publications and it works extremly well
just not that brilliant from yellow pages this year.