[Ian Gourlay]

I have a rust mark in a customers carpet I cannot remove.

Ive tried rust remover.

Any ideas, customer invoking satisfaction guarantee.

[Glynn]

See if you can aquire some of the "old" type rust remover, off for example Prochem or Extracta.  The old ones worked, the new ones struggle somewhat.

imo

Glynn

[Phil Marlor]

Yes the Extracta Rust remover works, but make sure you acid rinse after, its like bleach.

Phil

[Ian Gourlay]

Many thanks