I started working for myself a couple of years ago, prior to that I did 2 years wfp for someone with 2 days training, back then I had no tds meter on board the van, would'nt have known anything about the ro and di process, I just worked my socks off with huge lists each week on an hourly rate, probably much like the guy you mention. Point is unless you work for yourself or oversee things, there is no pride in your work, why should there be? you wont have a sleepless night, you get paid and rake it in for someone else ( sorry not meaning to offend anyone who has a team working for them )
This maybe why good staff are hard to find.
Most public services have a budget set aside for things like window cleaning, and not being nescessarily a commercial or profit making concern leads me to the conclusion that if a guy turns up shows the windows some water, thats good enough! witnessed it myself on a visit to the hospital a couple of days ago, 2 guys wfp'ing from a trailer mount hard at it, a whole glass frontage of a stairwell, passed them a couple of hours later as they were packing up, spots and white streaks everywhere, looked really crap, a cushdy number I'm sure! with no sole individual having to fork out of their own wallet who gives a stuff? made me chuckle as I walked on past though
