[Bobs Window Cleaning]

Thanks craig.

Good point about missing her out.


Where would we all be without this forum..................................down the pub

[Clear Vision]

         

Because I clean on a 4 week cycle, I'm sometimes visiting the same house twice in the same month and some customers are starting to make comments. Bod

I just tell my customers I will call roughly every 4 weeks weather permitting! I am the same as you, where I find myself at the same house twice in the month depending on weather or not i'm trying to catch up or get ahead! It still works out that only clean the 12 times a year so what are they moaning about?

[john tomkins]

Tell her you got george and it will only work 4 weekly so tough

[KarlJones]

do you tell them it is monthly?

If she complains again tell her that you have given it some thought as it was a good suggestion (complete lie) but it would be impossible to work to because most of your customers expect you every 4 weeks.

She is basically haggling over price and trying to get you to undercut yourself by 8% per annum.  Do you really want an 8% paycut just to keep her happy?

[Paul Coleman]

Guys.
         Thanks for all your advice.

This all came to a head this afternoon when one of my (grumpy) customers said "I'm only paying 12 times a year for my windows, I know what you're up to....trying to get 13 lots of money instead of 12 and Im not paying it".

Im gonna tell her I only clean every 4 weeks and if she wants me to miss her out next time then fine. That way she will only pay 12 times.

I will post her reply tomorrow.......

Bod

So she thinks you're trying to fiddle her does she?  With such a lack of trust, I wouldn't want to work for her anyway.

[texas girl]

Stick to every 4 weeks. Easier to schedule. It is SMART to get paid 13 times per year instead of 12!

 If you make $5000.00 each 4 weeks you will make an additional $5 thousand or less  $5 thousand per year based on the .3 week per month!

Sounds like a great business decision to me!

Hugs,

Texas Girl  (Not bad for a blonde, huh?)