[Dean champion]

I have a local lad who buys my excess work off me at x6, the work I sell him is always the jobs that are a bit painful in one way or another, and these customers are always  BACS payers. His always  happy to buy, I’m happy to sell for the money and refine my round. As I only take on Gocardless customers now I’m at the point where the customers I would like  to pass on to him are Gocardless payers. It feels it won’t be an easy transition as previous sales because the payment method I use for these customers (Gocardless) , he does not have set yet but he would be willing if needed. My question is, has any  one sold Gocardless customers on before by keeping the customers on Gocardless ? Or any ideas on how I  could make the sale as smooth as possible by taking customers off Gocardless and switching to his payment method cash or BACS ?

Many thanks

[Ortsa]

The direct debit mandate with you will need to be cancelled

[tlwcs]

Be careful selling work on.
I gave away 6 customers at the new year, texted them saying my work would be covered by a colleague of mine for 6 months.
2 went off on one quoting data protection laws
Put me right off
Tony

[Scrimble]

you need to tell the customer that someone else is taking over, cancel the direct debits and set up new ones with the new window cleaners gocardless account,

I bought out another window cleaner and had to do this, took a while

[richard connett]

Be careful selling work on.
I gave away 6 customers at the new year, texted them saying my work would be covered by a colleague of mine for 6 months.
2 went off on one quoting data protection laws
Put me right off
Tony

Yeah can be a bit tricky but it’s how you word it. I say to them that I will be stopping but have found another window cleaner that will cover my work if needed and ask them to opt in if they want. Most of them do

[NWH]

Be careful selling work on.
I gave away 6 customers at the new year, texted them saying my work would be covered by a colleague of mine for 6 months.
2 went off on one quoting data protection laws
Put me right off
Tony

Why aren’t you able to just change the account the payments get Paid into,surely there’s no problem if one set payment is getting taken for that service and it says that on their statement.

[Soupy]

Be careful selling work on.
I gave away 6 customers at the new year, texted them saying my work would be covered by a colleague of mine for 6 months.
2 went off on one quoting data protection laws
Put me right off
Tony

Why aren’t you able to just change the account the payments get Paid into,surely there’s no problem if one set payment is getting taken for that service and it says that on their statement.

Gocardless are not going to like that. The mandate is for an approved person/company, you can't just change it.

[NWH]

Yeah well it’s a pain in the Arris then it’s the same with all other direct debits they’ll only talk to the account holder unless you ring up and change it even then they don’t listen,I’m not a fan of direct debits with this business especially at the moment not worth it unless you need to monitor 1000s of customers then it’s needed. 
Alone or 1-2 employees it’s not needed.

[NWH]

If it is needed when you are smaller you need to get better customers that pay quickly or 1 text reminder to a few gets it paid,if you’ve got to keep chasing for payments all the time they don’t want a reliable window cleaner.

[Stoots]

If it is needed when you are smaller you need to get better customers that pay quickly or 1 text reminder to a few gets it paid,if you’ve got to keep chasing for payments all the time they don’t want a reliable window cleaner.

This time you are 100% correct.

[NWH]

Yeah it’s talked about like it’s needed to run this business it totally depends on how big and how many customers you have,multiple van employers will tell you it’s needed and it probably is for them but for the average sized business you don’t need anything like it.
Why would you need a direct debit system if you clean 25-30 jobs a week plenty do just this and if those 25-30 jobs aren’t reliable payers at the prices they are they want dumping,you’re cleaning 150 jobs + a week then yes it is I couldn’t think of anything worse lol.