[scott.]

Has anyone thought of setting up a blacklist register for down-right "stay away from customer addresses".....I have had a few unbelievable customers recently, that....well we,ve all had them....but gee....wouldnt recommend them to our worst enemies....ever had a 2 hour job turn into 4 hours?!
 Im wondering if this type of register is in the pipeline....bit like credit scoring!!
Im in no way a racist, but find asian customers a problem...
The customers' 12 year old daughter told me that the previous carpet cleaners were kept there for 6 hours to clean the 2 average sized rooms, that I was asked to clean...and there was 2 of them!!....she said I was lucky to get away in 4 hours!!!!
What can I say

[chemoclean]

This sort of register would be near impossible to administer. People move houses like we change our underwear....!

[tomh]

YES GOOD IDEA ! BUT IMPOSSIBLE AT THE SAME TIME TO SET UP & RUN FAIRLY ! I HAVE FOUND INDIAN PEOPLE TO BE VERY HONOURABLE BUT PAKISTANI PEOPLE ARE FAR THE WORST COSTOMER'S !

[gwrightson]

I have just priced a 3 pc suite, lounge carpet for a lady,but on reflection having second thoughts  

some of you may have watched the tv prog Changing Rooms in the past, and some of you may have remembered the lady , who apon entering here changed room burst into tears,not liking the decor, any of the alterations what so ever, and basicly moaned about everthing  

well this is the lady in question, I shall tread very carfully

Geoff

[Graeme@Access]

Hi,

To do my bit for racial equality i thought i would say that some of our best clients are Muslims, but have found Hindus a bit more demanding.

I would love to start a blacklist site, but like chemoclean has said they would move too often.  The data protection act would also get in the way and admin across the UK would be a nightmare.

Graeme
Access Cleaning Solutions