Hi everyone.
I decide to increase my office cleaning price from £11.50 to £12.50
One of my customer just send me this answer:
"I understand this to be an 8% rise from our current costs which is surprising in the first year of working with us.
We can accept yearly increase in line with inflation but this is much higher. Can you rethink please and let us know."
What do you think about this?
I do not know what to answer for them and how much I should charge.
I pay for the cleaner £7ph so wanted to give her £7.50 after the customer will pay me morre but now I dont know what to do.
What do you think about it?
Is one pounds to much?
If so then how much should be?
I pay £7 ph for the cleaner who clean for this office and was planing to give her £7.50 form April but I dont know what to do now.
I appreciate your suggestions.
many thx
Alex