I think I understand how you imagine it is with Facebook custies Nat. You think when one gets in contact via the page, I drive over that day and quote the house.
I find out the address, and call when I'm in that area. I actually get around 50% of the jobs through Facebook, so it's a good source of customers for me. Others have said on here that they get good results, and some don't.
Fact is, you don't see me asking about how to get work. Maybe there's a clue there. I expected better from someone like you mate.
Its not random imaginings Cozy - I tried facebook for gaining window cleaning custies for over a year & tracked every enquiry I got,.. the majority were price shopping or looking for one-off cleans and I had a much higher percentage of messers from FB than I did via any other form of advertising.
Maybe it varies a lot from area to area, but that was my experience.
I do use FB for my web design business though & find the quality of enquiries much higher - - but I target a worldwide audience with this business, so maybe its just the quality of people living in my town thats the issue? 
Dunno Nat.Maybe it is. But because it didn>'t work for you, doesn't mean it doesn't'
work at all. That would be like saying leaflets don't work. They don't work well for me, but that could be because of my text, or wrong presentation.
900 members or page likes must be a result in any case. So
my opinion of Facebook is a positive one.
Another point is, I find it good for access to customers gardens in that I can PM them to leave gates open etc. Also late payments.
It's a tool to advertise too.
Anyway, I stopped sulking about your comment last week, so nur nur nur
