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SB Cleaning

  • Posts: 4336
Go cardless
« on: November 07, 2014, 09:09:49 pm »
I'm thinking of going onto this and im wondering how you guys that have done it have managed to sway your customers on to it?

Smudger

  • Posts: 13459
Re: Go cardless
« Reply #1 on: November 07, 2014, 09:27:22 pm »
Just sell it, why it benefits them, FREE ! for starters, no knocking on the door late at night, no extra costs like a stamp.

If your doing a price review soon offer this,  dear custy, your windows will shortly increase by £1 this is due in the most part by the cost of a return visit to collect, if you sign up for our totally FREE online payment option we will freeze your price for another 12 months

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Clever Forum Name

  • Posts: 5942
Re: Go cardless
« Reply #2 on: November 07, 2014, 09:28:26 pm »
I made up stickers for my slips, did a text campaign and now having a leaflet made.

110% the future! Any new customer gets put on it!

So far up to 18 customers out of 150 so over 10% are already on it. I will slowly roll out to the whole round.

use this link and we both get £50 off in fees ;)

https://gocardless.com/?r=M8E5G6KY&utm_source=website&utm_medium=copy_paste&utm_campaign=referral_scheme_50

Paul erithwc

Re: Go cardless
« Reply #3 on: November 07, 2014, 09:41:28 pm »
Waiting on rob to before i do a big push he is going to make tracking customers easier  ;D

After feb/march next year anyone not on gocardless will be offered percentage off next clean or account credit to sign up

Paul

Smudger

  • Posts: 13459
Re: Go cardless
« Reply #4 on: November 07, 2014, 10:24:39 pm »
Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Mike #1

  • Posts: 4668
Re: Go cardless
« Reply #5 on: November 08, 2014, 05:07:02 am »
On my website pay your bill page it's the only option , Ideally I need to get some new payment cards with the benefits of GoCardless in order to sway more custys to use it , currently still have 100's before I get new ones done plus need to switch to cleaner planner

But any new custys have to sign up prior to first clean otherwise no clean I just tell a white lie and tell them most of my customers use GoCardless .

Paul erithwc

Re: Go cardless
« Reply #6 on: November 08, 2014, 09:01:55 am »
Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid

Im talking about tracking the customer through the sign up  process as i don't have email or names for alots of my customers.

It would be easy if gocardless let use see the address or even a reference code eg door no & postcode

Paul

Soupy

  • Posts: 21263
Re: Go cardless
« Reply #7 on: November 08, 2014, 09:05:04 am »
Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid

Im talking about tracking the customer through the sign up  process as i don't have email or names for alots of my customers.

It would be easy if gocardless let use see the address or even a reference code eg door no & postcode

Paul

Yeah but they won't. You are going to have to get more details from your customers, at the very least their names.

I have all my customers names and still struggle sometimes.
#FreeTheBrightonOne
#aliens

Clever Forum Name

  • Posts: 5942
Re: Go cardless
« Reply #8 on: November 08, 2014, 10:14:18 am »
Paul we have got lots on GC and find it really easy to track them on CP - as once you claim (2 clicks) it auto clears debt when its paid

Im talking about tracking the customer through the sign up  process as i don't have email or names for alots of my customers.

It would be easy if gocardless let use see the address or even a reference code eg door no & postcode

Paul

Yeah but they won't. You are going to have to get more details from your customers, at the very least their names.

I have all my customers names and still struggle sometimes.

I have asked GC about 5 times so far who the customer is. As long as you give them a clue they usually help.

Soupy

  • Posts: 21263
Re: Go cardless
« Reply #9 on: November 08, 2014, 10:19:43 am »
I have asked 3 or 4 times and been flat out refused every time. I have now put in place an "iidentifier" on the website that gives me that one extra piece of information.

IMO name + email address isn't enough and gocardless should be doing something about the process.
#FreeTheBrightonOne
#aliens

Clever Forum Name

  • Posts: 5942
Re: Go cardless
« Reply #10 on: November 08, 2014, 10:27:51 am »
I have asked 3 or 4 times and been flat out refused every time. I have now put in place an "iidentifier" on the website that gives me that one extra piece of information.

IMO name + email address isn't enough and gocardless should be doing something about the process.

I think rob is going to do something. With a widget?

SB Cleaning

  • Posts: 4336
Re: Go cardless
« Reply #11 on: November 08, 2014, 11:28:12 am »
Has anyone got a brief letter explaining go cardless  I could use to give to my customers explaining how it works??

Clever Forum Name

  • Posts: 5942
Re: Go cardless
« Reply #12 on: November 08, 2014, 11:48:50 am »
Has anyone got a brief letter explaining go cardless  I could use to give to my customers explaining how it works??

Would do better with a link on website as well

p1w1

  • Posts: 3873
Re: Go cardless
« Reply #13 on: November 08, 2014, 11:52:14 am »
Has anyone got a brief letter explaining go cardless  I could use to give to my customers explaining how it works??
e-mail sent

SB Cleaning

  • Posts: 4336
Re: Go cardless
« Reply #14 on: November 08, 2014, 03:38:36 pm »
Has anyone got a brief letter explaining go cardless  I could use to give to my customers explaining how it works??
e-mail sent
[/quote Thanks mate :)]