[Terry_Burrows]

  We had a call today,staircase carpet one landing,she said its wool carpet,this needs steam cleaning I said it was more than likely it was
hwe,she said it will not shrink will it,I said normally to much water could shrink a
carpet,we dont do this we leave it just damp to touch any thoughts please she is making me think now :

[Derek_Walker]

Terry,

Hot water extraction is the only way to go, you should not have any problems. Stick with a woolsafe product and do not overwet. If it is a tufted wool carpet it would be less likely to shrink as opposed to a woven one.

See, you knew it all along

Derek

[Terry_Burrows]

  Thanks ,I have had many years of doing this but its nothing like getting a bit of back up ,of knowing what your doing is correct,she started to concern me a bit,we never leave carpet wet,we aim always to do a pro job,I know there are many ways to clean carpets hwe is the best way for us,that is what I like about the forum,we are all here to help. thank you

kind regards
 
Terry

[carpetclean]

hi terry if you want to relax and not worry about overwetting then may i suggest getting some cfr tools amzing things which leave things far dryer than conventional

[Terry_Burrows]

Hi is this the new carpet thingy you use the same water

[Ian Gourlay]

Im just off to clean a trashed wool carpet useing HWE just puzzled why customer has caused concern.

[Derek_Walker]

Terry, you can use the wands and hand tools with normal extraction machines.

I have the cfr upholstery tool which I can use with my truckmount or portable, this is the best tool in my opinion. It allows the fabric to dry so much quicker, once you have one you will wonder how you ever managed before.

Derek

[Terry_Burrows]

Derek

where can I go to see one

[AJCleaningServices]

Terry,

This link should take you there,

Regards,
Arthur

[Terry_Burrows]

cheers they are not cheap are they,must be good if you guys say so

[gwrightson]

Try the drimaster hand tool , in my opinion ,faster , drier, easier to use
 geoff

[John Kelly]

Terry

Nothing to worry about. Customer probably hasn't a clue what type of carpet it is anyway.
For cleaning stair carpets you need a tool which is going to give you plenty of flushing action. Using a tool which is primarily designed for cleaning upholstery can lead to problems with dirt wicking back from deep down in the pile.
When cleaning stairs you are in close contact with the carpet and it is a simple matter of cleaning and then making a few drying passes. Due to the restricted size of the tool end as opposed to a wand you find that stair carpets end up dryer than a room carpet and are less prone to problems.