Our T&C give the customer the option of having a clean on another day. However, if they insist, they are charged double the rate for bank holidays. We have to charge the extra, as we struggle to get staff to want to work on a bank holiday for normal pay.
A couple of pubs that we have contracts on pay up no problem as it is obviously a busy time for them. However, most domestic contracts simply change the day.
Regards
Paul