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bobplum

  • Posts: 5602
your views on terminology please
« on: May 13, 2014, 06:34:55 pm »
Going to make some changes to website and leaflets, this has been prompted by two events this last week
1) leaflet designer:..
.(me) i want to put we clean Monthly and Bi- Monthly
(her) Oh so you clean twice in a month?
(me) why do think that?
(her) Because you clean Bi Monthly
(me) No that means every Two months

2) New Customer
    (me)..we clean Monthly and Bi monthly
    (her)..Oh you clean every two weeks
    (me)..Why do you think that?
    (her)..Well Bi monthly, doesnt that mean twice in a month
    (me)...Are you related to ********** a graphic designer?

so its got me thinking about the words we use, so can i have all peoples views on some of the below before i change things

Monthly / Bi monthly..or 4 Weekly or 8 Weekly
Residential or domestic
Commercial or Industrial
BACS Payment or Internet payment.

Thats just a few if you want to add please do

Enjoy the good weather to come :-*

robbo333

  • Posts: 2420
Re: your views on terminology please
« Reply #1 on: May 13, 2014, 06:42:23 pm »
Bi monthly can actually mean both so I would use 4 weekly, 8 weekly.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

Ian101

  • Posts: 7889
Re: your views on terminology please
« Reply #2 on: May 13, 2014, 06:54:06 pm »
I believe John Travolta is a follower of terminology as well as other Hollywood folk ... not sure it has its place on this forum though  ;D

TomSE

  • Posts: 177
Re: your views on terminology please
« Reply #3 on: May 13, 2014, 06:57:11 pm »
I would use

4 / 8 Weekly
Domestic / Commercial
Personally I put Online Payments but out of the two Internet Payment.

These I find are much easier and clearer to people of all generations.

bobplum

  • Posts: 5602
Re: your views on terminology please
« Reply #4 on: May 13, 2014, 07:02:17 pm »
I believe John Travolta is a follower of terminology as well as other Hollywood folk ... not sure it has its place on this forum though  ;D
;D ;D

Smudger

  • Posts: 13459
Re: your views on terminology please
« Reply #5 on: May 13, 2014, 08:08:25 pm »
Commercial and residential ( not keen onthe word  domestic )

4 weekly (monthly) 8 weekly ( every other month )
I don't have frequencies printed, we offer regular scheduled cleaning to bespoke services but when talking to a potential customers I use the above.

Online payment - direct debit or credit card - cash or cheque

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Jonny 87

  • Posts: 3512
Re: your views on terminology please
« Reply #6 on: May 13, 2014, 08:10:47 pm »
Commercial and residential ( not keen onthe word  domestic )

4 weekly (monthly) 8 weekly ( every other month )
I don't have frequencies printed, we offer regular scheduled cleaning to bespoke services but when talking to a potential customers I use the above.

Online payment - direct debit or credit card - cash or cheque

Darran

+1
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

Window Lickers

  • Posts: 2196
Re: your views on terminology please
« Reply #7 on: May 13, 2014, 08:17:11 pm »
If your going to use the 'n' its recommended you dont.

 ;D
Liberace's ex looking to meet well built men for cottaging meets.

PoleKing

  • Posts: 8974
Re: your views on terminology please
« Reply #8 on: May 13, 2014, 09:35:21 pm »
What about 'alternate months'?
It gives you a bit of flexibility.
To Those that want you on the same day exactly 8 weeks later you can have 7-9 weeks...
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.