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MATT BATEMAN (OWC)

  • Posts: 1821
Re: How would you handle this?
« Reply #20 on: August 23, 2013, 06:22:30 pm »
4 monthly on a domestic, he's havin' a laugh!

AuRavelling79

  • Posts: 26602
Re: How would you handle this?
« Reply #21 on: August 24, 2013, 09:25:44 am »
4 monthly on a domestic, he's havin' a laugh!

I know, I know ... ... what was I thinking?  :'(

 ;D
It's a game of three halves!

Paul Coleman

Re: How would you handle this?
« Reply #22 on: August 24, 2013, 10:01:10 am »
4 monthly on a domestic, he's havin' a laugh!

I know, I know ... ... what was I thinking?  :'(

 ;D

I'm surprised you needed to ask.  I'm slightly light on work at the moment so having to be a bit more tolerant.  However, even in this situation I think that I would discontinue the service.  I do feel sorry for the guy but it's more important than ever not to have any customers who are a drag on business viability. 

Perfect Windows

  • Posts: 4309
Re: How would you handle this?
« Reply #23 on: August 24, 2013, 10:40:48 am »
It's the women of the house that keep us oiled, financially.

Not just financially...



Anyway, back on the subject.

My dad once said to me that anyone who gives you more than one excuse for something is lying.  For example, "I was late because the alarm clock didn't go off and then the car didn't start" is generally a lie.  It's advice that has never let me down so far.  This guy has given you four excuses.

I suspect the guy just couldn't bring himself to say that he didn't want you to clean his windows any more.  You'll be putting his mind at rest as well as yours if you part company pleasantly, by which I mean let him know you won't be calling again.

Vin