[the red carpet]

hi all,
I am having some new leaflets done and was planning on using this statement as iv seen others use somthing simualer.
just wanted to make sure i had my facts right though first, so if any of you know its correct or know any part of it thats not true please let me know.

thanks
daniel

We clean your carpets using the best method available “STEAM CLEANING”
No other method will even come close “STEAM CLEANING” is the method
seen and recommended on channel 4’s hit tv show
“HOW CLEAN IS YOUR HOUSE”
And is also the method recommended by SHAW INDUSTRIES the uk’s largest carpet manufacturer

[Neil Grainger]

Hi Red

Are you trying to make those dry boys bite.

Cheers

Neil

[the red carpet]

hi neil,
no mate i did think as i posted it i bet i end up stirring somthing up.
anyway its not really that bit im worried about we all say our systems the best, thats marketing so please anybody reading dont turn this into a argument about what systems best.

its the bit about shaw industries being the largest manufacturer in the uk i wasnt sure about
are they the largest in uk?
or just one of the largest?
or mabey the largest in the world?

iv seen people use claims about them in the past but cant remmember how they were worded

i think im right about "how clean is your house" as well but thought i had better check on that one as well

[Martin S]

Red,

Taken from Shaws website. 

What cleaning system should you use? Shaw recommends the hot water extraction system.

Research indicates that the hot water extraction system provides the best capability for cleaning. This system is commonly referred to as "steam cleaning," although no steam is actually generated. The process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside or by a portable system brought into the home.


Professional or do-it-yourself?

It is to your advantage to use professional carpet cleaners because their experience enables them to do a better job than you can do yourself. Their equipment has more extraction power than the rental units available to individuals, and the carpet should dry more quickly. True professionals also understand the equipment, know the proper cleaning agents for the situation at hand, and recognize the differences in fibers and carpet construction.


How do you locate a professional carpet cleaner?

One way to locate a professional carpet cleaner is to contact the Institute of Inspection, Cleaning and Restoration Certification (11CRC) at 1-800-835-4624. This organization maintains a national directory of independent professional cleaners who are trained and certified in a variety of cleaning specialties. Call and explain that you have purchased a Shaw carpet, and be sure to ask for a cleaner near you who uses the "hot water extraction system."

[the red carpet]

Thanks Martin
iv now been on ther site and it seems according to them that they are the largest in the world not the uk as i thought

[Doug Holloway]

Red,

The line I prefer is we use the Hot water Extraction system sometimes called steam cleaning,  which is the most effective way of cleaning carpets.

Cheers

Doug

[Spot On cleaning]

A carpat cleaner near me uses the tv show "How clean is your house," to publicise his cleaning. I have read this about Shaws and possibly Dupont before.

I think the thing to remember is that the dry system does have it's place, and as Prochem puts it on their 2 day course, hwe would be the only method of cleaning if a carpet needed restoration, but for regular maintenance cleaning, dry compound is fine.

Personally though i think you would need to keep changing the bonnets otherwise you would just spread the dirt around.

Dave

[John Rimmer Marshall & Rimmer Ltd]

Would i be rite in saying that there is such a thing as steam cleaning for carpets
i am sure that i have seen adverts in the cleaning mags for such machines.
From time to time potential customers will ask it steam cleaning you do, then you have to try and explain what HWE is about, and what it does.

                                Take Care John

[therapist]

On one of these programmes, they actually used a hand held steamer when  ' cleaning a ' suite, something that no professional cleaner would do.

Why don't you use the correct terminology, hot water extraction and avoid any problems.

rob

[the red carpet]

i allways get people ringing asking if its steam cleaning i do
i used to explain to them that its h/w/e and i think i just used to confuse them, i find what we know as h/w/e is what the public know as steam cleaning.

so if a customer asks if its steam cleaning i say yes

i also find customers only ever seem to know of and have only ever asked for either
"steam clean method" or "chem dry method"

and if they ever ask for chemdry i explain that steam cleaning will provide a better clean and offer to dry it for them with turbodryer

nobody ever rings enquiring about l/m or dry comnpound or hot water extraction

[craigp]

your right red 'steam cleaning' is hot water extraction, thats what it was first called, the yanks thought up the  h/w/e  cus it sounds good, well problay cus its a more accruarte decription.

correct me if im wrong prehaps some of the oldies can tell us, WHAT WAS IT CALLED IN THE 70s & 80s  ?

most of them cant hear very well see

[BRSL]

Try to educate custys, my add says HWE also inacurately referred to as steam cleaning. As encapsulation is referred to as shampooing, but some still think that im shampooing there carpets with my HWE machine  : : :

Also dont use Carpet Cleaner try low level furnishings hygene technician 

James

[Dave_Lee]

When I started out nearly 27 years ago. A lot of HWE operators advertise their services as Steam Cleaning, thats how this terminology came about. However then came the 'Trade Descriptions Act' and suddenly you werent allowed to use the term when advertising your services unless the STEAM was an actual cleaning ingrediant. In Hot Water Extraction the steam produced is simply a bi product of the hot water, that is, the cleaning ingrediant and so should not be called Steam Cleaning acording to that act of parliment.
Dave.