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dannymack

  • Posts: 1624
it pee's me off !!!
« on: July 15, 2012, 05:11:46 pm »
Weather !!! When peeps say pointless cleaning them in this rain, I just say well Im only here to keep the dirt down as it could be dry today rain later !!! But it does put my back up. So what if its raining do you not go to work because whatever we still have bills to pay. What is it with these people do they think we all sign on and do this for fun or abit of pocket money, thats how people conceive us window cleaners I believe .....

[GQC] Tim

  • Posts: 4536
Re: it pee's me off !!!
« Reply #1 on: July 15, 2012, 05:37:51 pm »
Had one of these on Friday. Big property, lock gate. I usually call for arranging the clean. She said don't worry if it rains. When I turned up that morning it was sunny. When I finished the clean I simply said, if it ever rains during or after I've cleaned the windows, you can rely on a 48 hour rain guarantee. So if your window are ever dirty after a heavy downpour let me know. I've cleaned hundreds of properties in the rain over the last 6 years, and I've never had anybody call me up. So whatever happens you will get clean windows. Customer was happy as can be, "oh that's good of you, so that's why you clean windows in the rain". Didn't even have to bother explain why 99% of the time windows are just fine.

Simply it's just a matter of having a quick chat why I do clean windows in the rain, some other times you can never win. Those are usually customers that I'd rather replace as they aren't very nice anyway.